Paws Plumbing
Review Summary
Paws Plumbing receives consistently positive reviews, highlighting:
- Excellent customer service: Friendly and responsive staff (Will, Jonathan, Jacob, Jaime).
- Prompt and efficient service: Quick appointment scheduling and timely repairs.
- Professionalism and expertise: Knowledgeable plumbers (Angus, Jacob, Jaime) who communicate clearly and provide quality work.
- Problem-solving and cost-effectiveness: Willingness to repair instead of replace, saving customers money.
- Reliability and trustworthiness: Completing jobs as promised with no hidden fees.
- Comprehensive service: Addressing various plumbing issues, including water heaters, gas leaks, garbage disposals, and toilet repairs.
- Attention to detail: Providing photos, cleaning up, and offering polite and personable service.
- Highly recommended: Customers express strong satisfaction and plan to use Paws Plumbing for future needs.
Reviews
View All on Google4.9
(373 reviews)
Daisy Nieto
Amazing service! I first spoke to Will on the phone to schedule an appointment to replace my dead water heater. Will was very pleasant to speak to over the phone. I called late afternoon and got an appointment the next day. Angus was the plumber assigned. He arrived on-time, had a quote in hand within 15 min and a new heater installed by 4pm same day. Angus clearly communicated the services he planned on performing and demonstrated his industry knowledge and professionalism. I think I found my go-to plumbing company and favorite plumber.
Nicholas Britt
Jonathan took great care of us and our house during a gas leak. I very much appreciated the communication during the whole process. In addition it was easy to call and schedule an appointment given we were dealing without gas. I would 100% recommend them to anyone needing repairs.
Philip Mullane (Phil)
Spoke with and had several companies come out. They all GLANCED at my water heater, told me they couldn't fix it cause I got it at Home Depot (doesn't everyone?) and I'd have to buy a new one for $$THOUSANDS$$. PAWS was the ONLY company that listened to me and worked with me AND the water heater company. Then REPAIRED, not replaced, it. They saved me TONS OF MONEY and made me VERY happy and IMPRESSED. Couldn't wait to recommend them. Phil Mullane.
AHOD Commercial
April 4, 2024
From cradle to grave, this was the best experience. I was hooked at "Paws," Will reeled me in on the first call with his winning personality and availability to have a tech on site at such short notice, and sunk with Jaime's exceptional effort. I am so impressed with their reliability and that they succeeded at doing the little things that others promise, but fail to deliver. As a facility maintenance company, I deal with a lot of people every day all over the contiguous United States. It is difficult being in a centralized location and having large companies depend on you for their maintenance needs when you are not local. Techs will accept a job and promise to show up, and when it comes time, I can't get back in touch with them. No calls, no texts, no response. Paws Plumbing, Will and Jaime came through clutch like people don't anymore and I am keeping their information for all of my commercial plumbing needs in the San Diego area. I don't think I can recommend them enough. Jaime did amazing quality work for a really competitive cost. He was punctual, professional, and polite. GIVE THIS MAN A RAISE! Also, he was incredibly communicative, understanding that I am not local and I requested photos and text updates. He kept me informed at every step. Impressed is not even the word. Completely awe struck more encompasses this experience.
Alexis Galbicsek
I can’t recommend PAWS Plumbing and Jacob enough! Our garbage disposal was jammed with broken glass, causing the sink to back up repeatedly. Jacob quickly identified the issue and resolved it within 30 minutes. Will was also incredibly responsive and proactive, ensuring the problem was addressed promptly and Jonathan helped as well to fix the handle on our toilet. This team is reliable, efficient, and affordable—truly top-notch service. 10/10 would highly recommend!
Ilse Tyler
Quick, friendly, and professional response to my call. Knowledgeable and polite personnel. Completed job looks great and was done quickly for a reasonable price. I will be switching to Paws Plumbing for my plumbing needs!
Chris Ford
Had a leak in my crawlspace and was expecting bad news. Fortunately it wound up being a simple fix. Jacob was able to replace my wax ring and reseat the toilet (even put in new bolts and a new supply line!) He did what he said he was going to do for the price he quoted (no hidden fees!), and did it well, which is a rarity. Every step of the way he provided me with pictures of the before and after, explained what he was doing, and cleaned up after himself. He was also pleasant, polite, and personable (and willing to talk about dogs lol). I've been looking for a reliable plumbing company for a solid 15 years of doing home improvement projects and finally found someone I trust.
Chrissy Chase
Top notch company. I had a problem with my toilet and they were out the next day to assess and repair the problem. The two guys that came out were very professional, worked quietly and left it looking great. Their response time is amazing! Highly recommend them.