Rooter Hero Plumbing & Air of San Diego

Positive: Customers consistently praise the technicians' professionalism, knowledge, courtesy, and promptness. Specific technicians mentioned include Eric, Jason, and Dennis. Adam, the manager, also receives positive feedback for his attentiveness and responsiveness. The company is commended for its customer service, empathy, and ability to explain options clearly. Some customers appreciate the availability, even on weekends, and competitive pricing.
Negative: One customer reports a failure to provide a paid-for video drain cleaning and a lack of follow-through, leading to a dispute and a negative review.
Services: Positive experiences include drain cleaning, unclogging lines, providing estimates, and camera inspections.

Review Summary