Team Rooter Plumbing of San Diego
Review Summary
- Mixed Experiences: One customer reported an extremely overpriced and poorly executed water heater pump replacement, resulting in multiple visits and additional charges.
- Positive Experiences: Several customers praised the company's professionalism, responsiveness, and quality of work.
- Strengths:
- Excellent customer service.
- Prompt and efficient service.
- Fair pricing (in some cases).
- Skilled and knowledgeable technicians.
- Warranty on work.
- Weaknesses:
- Potential for high pricing.
- Inconsistent service quality.

Reviews
View All on Google4.8
(238 reviews)
Marion de Koning
We were quoted 2,200 to replace a circulation pump on the water heater to diminish the time for water to get hot. Seemed extremely high to me, but hubby signed off on it, so there we were. Plumber came back the next day, installed the thing in about 30 minutes, after showing up two hours later than the time frame quoted. Turns out nothing worked. Called the company and another plumber came out who adjusted the pump. Still nothing. He then determined that he needed to come back with supervisor and it turned out that the pump was wrong, the setting was wrong, everything was wrong. Finally, on the fourth visit after me spending several days changing my schedule so I could be home, the new pump was installed. The supervisor had the gall to charge me an additional 525 to pay for the second plumber. I will never, ever work with this company again after having to pay 2,725 for a simple pump replacement. I feel totally ripped off!
Scott McGowan
November 18, 2021
Needed, received a new sewer mainline. Great experience all around. Dealt with several team members throughout process. Kenny managed the process and was highly available, great follow-up and follow-through. We shopped a couple competitors who were fine but not impressive. They did give lower quotes, but Kenny was able to meet us more than halfway and it was evident we were paying a bit more for the most professional, high-quality provider. Very glad we did; they will continue to be our first call for plumbing needs as both property owners and landlords.
Celia Ma
Such a well run and reliable business! They are always communicative, prompt, helpful, honest, and well priced. I’ve called them for a couple different plumbing needs (mysterious leak under the kitchen sink, and clogged toilet), and have been super happy with their service every time. For the toilet clog, their price was $80 less than what others quoted me, which I really appreciated. Their availability is great too and they can always come out within 1-2 days. Shout out to Brian for helping us figure out the kitchen leak! It was not an easy one.
Michelle G
Used Team Rooter to install toilets, replace old cast iron drains and sewer line. The work wasn't cheap but worth it for quality and professionalism. Overall, we're pleased with the work and appreciate that they'll stand by it with warranty on installation and material. Thank you for doing an excellent job!
Brittney Whiteman
Team Rooter had great customer service. They were very responsive and quickly came out to service our work. The repairs were done in a few days and they left our house looking better than when they found it. James is an excellent technician. Very knowledgeable, friendly, and a quick worker. I would definitely recommend Team Rooter to anyone needing plumbing services.
Julie Mitchell Fisch
Excellent Customer Service! Super professional, skilled, pleasant Technician. They came within an hour of my call. Affordable. Wow! I’ll use them again - highly recommend them. My regular plumber referred me them when he was unavailable so I felt good about calling them - he was right. They are great.
Kelly Knappe
Kenny and Victor did a great job clearing a clogged drain. Called at 9:00, they were here by noon and had the drain cleared quickly. I really appreciated the updates on their arrival time. Would highly recommend Team Rooter!
Graziella D'Antonio
Customer service was exceptional and the technician, Raul, took care of business immediately. He was very professional, quick and polite. Team rooter plumbing is very fairly priced, some other company quoted me 4 times what I paid for Team rooter plumbing to come out. I am a satisfied customer and I recommend anyone calling Teem rooter plumbing before anyone else.