TLC Plumbing
Review Summary
TLC Plumbing receives overwhelmingly positive reviews, highlighting:
- Excellent service: Prompt, friendly, and efficient service with quick response times.
- Honesty and expertise: Plumbers are knowledgeable, provide clear explanations, and offer honest advice.
- Professionalism: Customer service is generally praised, with plumbers like David and Thad being specifically commended for their responsiveness, attention to detail, and upfront pricing.
- Reliability: Customers report being satisfied with the quality of work and the company's dependability, with many planning to use TLC Plumbing for future needs.
- One negative review: A customer experienced poor customer service from the dispatcher, including unconfirmed schedule changes and being talked over.
Reviews
View All on Google4.6
(13 reviews)
Brian
We had a running toilet that had been acting up intermidtantly for a while. Thad was there the next day Sunday to help solve the problem. Great service! Prompt and friendly. We talked about some other issues that needed attention later. He was honest and gave advice on how to proceed. We will be using TLC from now on.
Thomas Elbert
TLC Plumbing is honest, trustworthy, dependable and reliable company. I have used their services twice now and I am more than happy with the quality of their work. David was my plumber. Iโm very happy with the quality of his work, his attention to detail and his expertise. TLC says their goal is to fully satisfy their customers from the moment they first answer the phone through completing the job by being prompt, courteous, and responsive to their customerโs needs. Well done TCL... I am very satisfied. David hit all the marks of how they want their customers satisfied. I hope I never have to call a plumber again... but of course I will... and Iโll be calling TLC Plumbing!
tyler erne
Shout out to David O!!! Sink is broken and property management company is pinning to costs on me. I thought it was shady but no need to argue right then and there until I read over the lease. In the meantime I searched out a plumbing company to get an estimate of how much this would run me. David shows up within 30 min of my call to check it out. He does an assessment and takes a few pictures. He explained to me that this sink is old and poorly installed from the get go. We chatted and he was surprised when I said I might have to cover the cost. He showed me the pictures and explained everything that was going on. Old corroded pipes and wall mounts, cracking porcelain etc. He wrote up a plumbers report that I could deliver to my property management company that explains everything. I cant comment (yet) on the price as I have only paid for the initial inspection and reports and I have no idea what those usually run. His customer service and professionalism was 6/5 and he alone has definitely earned my business for future plumbing needs.
Michelle McVay
Had a new washer/dryer delivered. The washer couldn't be installed because hot water faucet was corroded and gas stub stuck out 6" from the wall. My old dryer sat quite a way out. Called TLC to inquire about getting these things taken care of. "How is between 1 & 3?" TODAY I ask? The owner Thad came out, assessed the job and now I'm ready to get them installed. Efficient, and very thorough in explaining each step. Not the first time I've used their services over the years and will call in them again when the need arises. And now that I know Thad and I both graduated from Monte Vista HS I wouldn't dream of calling anyone else. Thanks, too, for blowing all the wind driven debris from my previously swept garage floor!!! You guys rock!!!
Brian DeBelle
David was awesome! He repaired a pressure regulator for me as well as some plumbing in my bathroom. He was very responsive, flexible and upfront about the pricing. I wont hesitate to hire him again!
Rick Grush
I've used TLC three times over the past three years, and every time I've been super impressed, which is why I keep calling them when I need plumbing service. All three times were with different people who came out, but they were all super knowledgeable and efficient, and prices have always been reasonable. I've recommended them to many people.
Jo Z