A.B. Plumbing Service San Francisco
Review Summary
- Mixed experiences: Some customers experienced slow quote turnaround and incomplete quotes, leading them to choose other plumbers.
- Positive experiences: Many customers praised the company's responsiveness, professionalism, efficiency, and fair pricing.
- Key positives: Customers highlighted quick service, accurate diagnoses, thorough work, and cleanup.
- Specific praise: Mentioned were Rose for follow-ups, Adlan for communication, and John for his diligence.
- Overall: The company is generally well-regarded, with some customers experiencing excellent service and others encountering initial communication issues.
Reviews
View All on Google4.8
(53 reviews)
Jack
They get an extra star for coming out quickly to do a quote but that is where it ends. Originally was told I would receive a quote on Tuesday followed up on Wednesday with a text and received a response that they will get back to me on this. Followed up on Thursday with another text and no response and then a phone call on Friday and left a voicemail. Perhaps something happened with my point of contact, things happen and I get it and will adjust my rating based on how they follow up, the ball is in their court. Follow up: I received the quote over the weekend. Unfortunately the quote only covered 1 of the 3 things I asked to get quoted. I followed up with them to update the quote, which they did promptly this time around. I decided to go with a different plumber, to many issues right off the bat with this company, maybe they had an off week!
Arman
Have worked with AB Plumbing and their team on a few work orders already. Enjoyed the experience every time. They are fair and honest. Rose is great at follow-ups and Adlan is a wonderful communicator. They are proficient at working with the city and respected by the city inspectors. Thank you again guys.
Kate Lehman