Hydroflow
Review Summary
Hydroflow receives consistently positive reviews. Key strengths include:
- Expertise and Knowledge: Technicians (Garry and Angel specifically mentioned) are knowledgeable, able to diagnose complex issues (radiant heating, tankless water heaters), and explain problems clearly.
- Responsiveness and Communication: Prompt phone calls, text confirmations, realistic timelines, and clear communication are frequently praised.
- Professionalism and Service: Technicians are professional, friendly, efficient, and leave work areas clean.
- Reliability and Timeliness: Hydroflow is reliable, provides quick service, and is able to respond to urgent needs.
- Positive Outcomes: Customers are happy with the service, repairs are done perfectly, and issues are resolved effectively.
- Trustworthiness: Garry is noted as trustworthy.
- Fair Pricing: One review specifically mentions fair pricing.
Reviews
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(41 reviews)
Gary Ow
Garry from hydroflow provided expert service! He figured out my original radiant heating installation to determine what was wrong and addressed all the problems. He explained everything to me along the way and I’m so happy with his service.
Cliff Chang
Long story short, I had a problem that another water heater company wasn't able to help me with. I was eventually connected with Gary and Angel from Hydroflow and they were total pros, very knowledgeable. Gary was able to quickly identify the specific problem on my water heater and Angel applied the repair quickly as soon as the replacement part arrived.
Natalia Valdes
I had such a good experience with Hydroflow. We have a 10 year old water heater that needed a faulty part replaced. I was referred to Hydroflow by the manufacturer. My phone call was taken right away, we had a great talk where I was given a realistic timeline and followed up by a text confirmation. The day of the part replacement, scheduling was quick and easy and the work was done perfectly. The technician, Angel, was professional and friendly. He worked quickly and left the area better than he found it. I will for sure contact Hydroflow if needed for any future work.
JJ Jadeway
Five stars based on communication, service, and fair price. After 18 years, our old hot-water tank finally failed so needed replacing, like now. Following a few calls we chose Hydroflow for the work. Garry was very responsive, talked us through the different options including a heat-pump tank (it turned out we didn’t have the required electrical infrastructure) and was there first thing the following morning to switch out the tanks. Recommend.
Helen Ballard
We had an issue with our tankless hot water heater, and I was advised to call Hydroflow with a high recommendation. It was the best call I could have made. Gary responded promptly, and was reliable and quick assessing and repairing the issue. And I knew I could trust the diagnosis and repair. Took a lot of stress off my plate! Highly, highly recommend.
Barbara Banks
The Hydroflow company was very responsive and sent knowledgeable and professional technicians to fix the problem with my hot water heater in a timely and efficient manner! I Would definitely recommend them and would gladly use them again for any plumbing needs!
Apostrophe Vigilante
Garry was great to work with -- very professional, easy to communicate with, and so helpful with all different kinds of plumbing needs. I'm thankful to have found a plumber who is trustworthy!
Félix Vega
Every aspect of this project exceeded our expectations. The team was able to come out on short notice, get the water heater we needed, install it and then leave the spot cleaner than they found it. VERY HAPPY with Hydroflow.