Plumber Near Me

Larratt Brothers Plumbing

📍 88 Elmira St, San Francisco, CA 94124 📞 (650) 873-5794 🌐 Website
4.8 (51 reviews)
Closed ⋅ Opens 8 AM Fri
Plumber

Review Summary

Mixed reviews. Some customers experienced water heater failures and poor customer service, while others praised the plumbers for their professionalism, knowledge, responsiveness, and competitive pricing. Positive experiences included quick service, same-day installations, temporary repairs, and helpful explanations.

4.8

(51 reviews)

5 ★94%
4 ★0%
3 ★0%
2 ★0%
1 ★6%

Jerome Dochez

If I could put 0 star, I would. We installed 2 water heaters with Larratt in different houses and they both failed within the first 2 to 3 years of service. I am sure they will claim that they are not responsible for the quality of water heaters BUT I will remind them that they choose those brands and at the very least, they should have proposed to come for free to provide an estimate on the repair. Instead they washed their hands off, and wanted money for estimate. If you think you are a good customer, you are not, its just business, the worse kind of.

J Lee

The plumbers from Larratt Brothers are wonderful! Professional, knowledgeable, polite and great to work with. Their prices are also great! We just love them! Call them when you need a reliable plumber!

Aaron Olson

These guys were awesome. We had the misfortune of having our water heater burn out on us late Friday evening before Labor Day weekend. I made a few calls Saturday morning expecting to leave voicemails for service on Tuesday. Larratt Brothers not only picked up, they were at the house within 20 minutes to assess the unit and see if they could get it working. The unit had to be replaced and they were able to order and install on the same day. … The unit they installed ended up having a faulty valve that was leaking gas. They came back immediately to inspect. They had to wait until Tuesday to file the warranty claim and get the replacement valve from the manufacturer and they worked late in the evening to replace it. The unit is working great now. The faulty valve was not their fault but they took ownership of the problem without question and made it right. They even gave us a generous refund for the trouble. I would highly recommend these guys for best in class service. Very professional and trustworthy. Thanks again

David Barkin

We had a hot water heater fail at the worst time, and Larratt Brothers were able to swing by on zero notice, bring spare parts, and do a temporary repair to get us hot water so that we could take our time to figure out what system we wanted to put in place to replace our older failing system. They were courteous, professional, and excellent to work with.

Deborah Clark

Excellent service. Over the weekend, my hot water heater ceased working and started overflowing hot water improperly due to its incorrect installation. Your team was able to send out a plumber almost immediately to rectify the immediate situation. By early Monday I had a new hot water heater installed correctly. Just wanted to mention all your personnel were pleasant, courteous, and took the time to explain some necessary functioning of the heater that I suppose I ought to have known in the first place. Highly recommend Larratt Brothers.

Claire Toffey

Beyond amazing service! Extremely helpful knowledgeable and responsive! We had our water heater stop working and they came by early on a Sunday and had it fixed. Highly recommend!! Cannot say enough good things!

Jean-Francois Gauthier

Competitive pricing and offering, winning my project over 4 other contractors that came to give me a quote, and fantastic service and professionalism from Alex and owner Aaron, sharing data and experience about the reliability and customer service of different equipments/suppliers, and doing a great job, on time and on target. I very highly recommend!

Alvaro Ferreira

I recently had the pleasure of working with them to fix a sink valve issue in my condo, and I couldn't be more impressed. They arrived promptly, resolved the problem quickly and efficiently, and even handled shutting off the building's water supply for an emergency repair with no hassle. Their professionalism and expertise were evident throughout the entire process. Highly recommend their services for anyone in need of reliable plumbing solutions!