Mr. Rooter Plumbing of San Francisco
Review Summary
- Positive: Excellent service, punctual, professional, efficient, good communication, clean work, fair pricing, emergency response, and problem resolution. Specific praise for Alfredo and his team, Alex, Luis, Victor, and Pablo.
- Negative: One customer found the cost high.
- Overall: Generally positive experiences with good customer service and responsiveness.

Reviews
View All on Google4.8
(238 reviews)
Joseph Au
June 29, 2024
We had a broken kitchen line below slab found after jetting by another plumber. We wanted to get a second opinion about the repair which apparently is quite a big job. We read about the good Google reviews of Mr. Rooter Plumbing of San Francisco and called them to do a video inspection to further diagnose the problem and recommend a solution. Alfredo and his team did just that. Alfreda recommended a good plan and a fair price to fix the problem: by re-routing the kitchen line from the inside to the outside of our house, eliminating any invasive repairs inside the house. We are very impressed with Alfredo and his team in getting the job done well and completed on time. They were punctual and got the job done in one day so that we could use the kitchen sink for dinner. They also protected the work site and cleaned up when the job was completed. The office staff, Erika and Jon, were a joy to work with, keeping us informed every step of the way. We would not hesitate to use their service again in the future and to recomend them to our friends.
Evan Reese
Pablo did a great job snaking our sink in our apartment kitchen. He made it to our apartment in less than 20 minutes after hours, and provided excellent service.
pierre larochelle
They did a great job, quickly, and were very professional. Iād like to thank Alex for his great communication and follow through and Luis and Victor for the great job wrapping up the work.
Adam Sandel
Pablo did a great job clearing out a blocked pipe in my apartment kitchen. He was also very helpful in explaining the situation afterwards, and I especially appreciated that he cleaned up the area when he was done.
Geraldine Riordan
Pablo was wonderful but I found your cost very high. I think $200. Would have been more appropriate and generous. Geraldine Riordan
Ivan Hayes
They showed up on time and took care of everything in timely manner. In addition, they took great care with protective equipment for the interior space of the home. We will definitely use their service for any future needs.
Roma Tantan
I recently had a plumbing emergency, and I called Mr. Rooter Plumbing of San Francisco for help. They promptly sent a plumber to fix a burst pipe in my basement. The plumber arrived within 30 minutes and quickly identified and repaired the issue. The quality of their work was exceptional; the pipe was as good as new. Despite the emergency call, their pricing was very reasonable, and I couldn't be happier with the value I received. I highly recommend their plumbing services.
Subrahmanyam Attili
February 12, 2021
Owners reached out to me and resolved the issue amicably. They refunded the additional 200$ charged to me unfairly by their analyst and promised to cross check the issue in their internal review. I am happy that they took the business seriously and responded quickly to the customer grievances. Appreciate the owners. -Regards, Venkata S Attili.