O'Grady Plumbing
Review Summary
O'Grady Plumbing is highly recommended for its responsiveness, professionalism, and quality of work. Customers praise their courteous staff, reliability for both small and large issues, and ability to resolve complex problems, even those left by other companies. They are praised for their quick response times, clear communication (including texts and photos), and efficient service. Specific technicians like Mateo, Sean, Brendan, and Jake are mentioned positively. Customers appreciate the upfront pricing, thorough assessments, and cleanliness.
Reviews
View All on Google4.9
(161 reviews)
Joan Moore
O'Grady is the best Plumbing company in San Francisco. Always responsive and curteous. I have called them hundreds of times over the years for problems big and small in my old house and they never disappoint. I have complete confidence in every one of the O'Grady staff. The do wonderful work.
Lisa Vasquez
Unbelievable assistance to a mystery matter which O'Grady resolved seamlessly! I actually had another plumbing co. do work prior and they left behind a matter, called them for follow up and they never responded. Contacted O'Grady for help and they were willing to assess the prior work. They did so in a professional and diligent manner. Asking all the right questions to execute the job and resolved the mystery of the other company's negligence. They were totally on top of scheduling, confirming appointment via text and email to update service arrival status...AMAZING! Very professional. I'm so impressed! I'm pretty picky and usually don't review, but I was beyond grateful for O'Grady's willingness to help out. Call them! They're for real!
Kevin Horrigan
August 23, 2024
Called at 1pm and they were out within 90 mins. I highly recommend this company. From their office staff to the technician that completed the work. They both were friendly and kept me up to date on progress with texts and pics (my choice as i was not on site). The tech found the issue and corrected it. 10 out 10 in my book. We will most definitely call again if the need arises.
Joan Moore
Always the best on time and conscientious service. O'Grady has been meeting our plumbing needs for over 40 years now and I rely upon them when things go wrong in my old house. Mateo, Sean, Brendon have been especially kind and helpful. I commend them all.
Kathryn McCall
I had an unexpected leak in my 20 year old water heater. Matteo arrived promptly and did a quick assessment. He performed excellent work when installing my replacement water heater. He also fixed my toilet flapper valve!!! All around fantastic service.
Daphne Wilson
Very satisfied. Next-day appointment, arrived early in predicted time window. Jake was efficient and pleasant, quoted basic price up front after viewing backed-up basement drain in front. Sure enough, roots from old junipers. O'Grady had all the right stuff. Jake snaked all the way to back of house with visual, so "bonus" is report that general condition of drain is OK. Thanks!
Bruce Carter
Brendan showed up as promised and mapped out my sewer. Gave me a guided tour via camera, explained it all. Discussed my options for future trenchless work should the need arise. Very professional!
Bruce W
We came home to a leaky kitchen pipe. O’Grady was recommended by a neighbor. An O’Grady plumber was here when promised, two hours after we called. Edy wasted no time on the repair and left the area very clean. I’ve used other plumbers and O’Grady is the one I will call going forward.