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Otoshi Plumbing

📍 2270 Bush St, San Francisco, CA 94115 📞 (415) 567-2274
4.7 (16 reviews)
Plumber

Review Summary

Allen Brothers Plumbing receives consistently positive reviews, highlighting:

  • Excellent Customer Service: Friendly, accommodating, and considerate staff (Edwin, Bryce, Peyton) are frequently praised for their kindness, communication, and professionalism.
  • High-Quality Work: Efficient, skilled, and thorough service, with technicians explaining the problem and the solution.
  • Prompt and Responsive: Same-day service is often provided, with technicians arriving on time.
  • Transparent Pricing: Clear communication about costs before work begins.
  • Value for Money: While not always the cheapest, the quality and speed of service are considered worth the price.
  • Positive Impact of New Management: The reviews consistently mention improved service under new ownership.

4.7

(16 reviews)

5 ★69%
4 ★31%
3 ★0%
2 ★0%
1 ★0%

Stacie C

I was delighted to reach out to Allen Brothers Plumbing. The office assistant, Edwin, who I spoke to on the phone, was considerate, accommodating, and worked around my schedule. It was an absolute joy to interact with a plumbing service that genuinely cares for its customers. Their plumber, Bryce, was equally impressive - efficient, kind-hearted, and personable, making me feel completely at ease. I wouldn't hesitate to recommend this company to anyone in San Francisco, thanks to their customer-first approach and genuine kindness. Having been a business owner myself, I can confidently say that they have what it takes to excel in the service industry. Moreover, under new ownership, Allen Brothers Plumbing continues to provide exceptional service, proving their commitment to customer satisfaction.

Leroy Sutton

I reached out to Allen Brothers Plumbing and their top-notch plumber, Peyton, showed up the very same day to tackle my plumbing project. He was highly professional in his approach and had excellent communication skills. Peyton took the time to explain the process and the tasks that needed to be performed. I can confidently recommend Allen Brothers Plumbing for their exceptional value for money, the satisfaction they provide with their projects, and their stellar customer service. One of the great things I've noticed is that under the new management, the company has really stepped up their game in providing top-grade service. So, if you're in San Francisco and need a reliable plumber, you know who to call!

Aliyah Compton

I'm thrilled to have found this exceptional plumbing service in San Francisco, and wish I had discovered it sooner. The service they provide is simply top-notch! The team, including Edwin and Bryce, is speedy and highly skilled. They are consistently clear about the prices and will not start any work until you completely understand the cost involved. I appreciate this honest and transparent approach. Under new management now, the service has been significantly enhanced. I'm confident that I will be a loyal customer to this plumber team going forward.

kelly patton

Allen Brothers Plumbing provided a rapid and efficient service. Bryce, their technician, finished the job quickly and took the time to explain the root cause of the problem. While their prices might not be the lowest in the market, the quality and swiftness of their service make it worth every penny; plus, they are not the most expensive in San Francisco. As a rule of thumb, I always say you can pick two: inexpensive, quick, or high-quality. Allen Brothers Plumbing was quick and high-quality. They were able to respond to my call on the same day, while other plumbing services in the area were suggesting a waiting period of 1-6 days for fixing a blocked system. Their prompt response was highly appreciated.

Blake17 H

Edwin was the friendliest, most pleasant plumber we've ever had the pleasure of working with in San Francisco. He not only expertly repaired the leak under our house, even while working in low light conditions, but he also maintained a fantastic attitude throughout the process. You could tell that he takes great pride in the company he works for, under new management now, and wasn't shy about expressing how much he enjoys being a part of their team. His honesty was refreshing and his happiness with the plumbing company was readily apparent. This new ownership is certainly ensuring excellent service.

virginia jarvis

Edwin is unequivocally the most outstanding plumber we've ever hired in San Francisco. He demonstrated expertise, efficiency, and professionalism in his work. A delightful added benefit was his pleasant demeanor while he was at our property. We will not only request him specifically in the future, but we also intend to use his services for any plumbing problems in our rental properties. It's also worth mentioning that the new management is doing an exceptional job in delivering superior service.

melinda bond

Punctuality, High-Quality, Responsiveness, Great Value - Edwin from Allen Brothers Plumbing was very punctual, showed up exactly when he said he would. He assessed the situation thoroughly and provided me with a proposal that I found extremely satisfactory. The task was completed in an impressively timely manner. Edwin made sure to clean up after the job was done, leaving no mess behind. The next time I need a plumber in San Francisco, I'll definitely be calling Allen Brothers Plumbing.

Jillian Torres

I reached out early in the morning and was pleasantly surprised to hear a real person on the line, not just an automated answering service. Edwin arrived promptly in San Francisco, thoroughly inspected the situation and even waived the fee for the initial visit. There was an additional issue that he assured me he would address. Remarkably, he managed to handle it a day earlier than expected, which was fantastic. He resolved the problem efficiently and at a very reasonable cost. He was also very courteous throughout the process. I made sure to tell Bryce to keep my number, because I now have an excellent plumber I can rely on.