Marti's Plumbing San Jose

Marti's is our go to plumber service for last 4+ years!  They hold a great work ethic and excellent customer service.  Honest, fast, professional and knowledgeable!  They've been very reliable each time we've had an emergency (clogged kitchen sink, main pipe burst, and leaking water heater and replacement), or just needed a repair (leaky tub) or install a new toilet. I've recommended them to family and friends, and they've have had the same great experience of getting good and honest service.

I recently had a residential plumbing installation done by Marti's Plumbing San Jose, and we could happier with the results. They meticulously planned and executed the installation, ensuring everything was in perfect working order. Their attention to detail and commitment to customer satisfaction are commendable.

I heard dripping in my walls and they came out to take a look. They were very fast to schedule and had a lot of flexibility. When the plumber got here, he took a look at my pipes and found that the issue was dripping inside the pipes and there was nothing wrong. He really took the time to explain how it worked and why I might be hearing the dripping. He wasn't rushed at all and even drew me a diagram. At the end, he didn't even charge me and said it was just an estimate/consultation. I was really impressed with his professionalism and customer service.

We used Marti's Plumbing Service for an emergency water heater change-out in June, 2021. We also asked that they apply for a building permit on our behalf, and Marti's agreed. The technician sent by Marti's did not install all of the necessary parts for the water heater. He also cut the line between the water heater and the washer and caused a leak. Only after multiple conversations did Marti's compensate us for the amount that we had paid to repair the leak. Marti's also refused to apply for a building permit after their initial promise, so I applied for a water heater change-out permit on my own. I received the following list of corrections from the City of Cupertino's building inspector. I called Marti's many times to bring the water heater up to code, because they provide a one-year warranty with their services, but it was very difficult to reach them to schedule a follow-up visit. City of Cupertino's List of Required Corrections: 1. Single wall vent connector for water heater requires 6" min clearance to combustibles ( Sheetrock ) and single wall connector not approved for penetrating rated assembly. 2. Provide access to vent flue to verify B-vent or install new for water heater flue. 3. Provide insulation on first 5'ft of water lines at water heater 4. T&P piping at termination to not be threaded and to terminate 6-24" off garage floor or pipe to exterior and maintain same termination clearance off ground surface 5. Water heater to be fully blocked and braced 6. Water heater bracing at lower brace to be located within bottom 1/3 and 4" above control valve 7. Tighten water heater bracing 8. Provide water bond hot to cold and to gas line. 9. Provide approved expansion tank brace and install per manufactures installation instructions 10. Provide sediment trap on gas line after the valve and before the flex

I HIGHLY recommend Marti's Plumbing to everyone. Michael has been super responsive, helpful and compassionate while working on our house during this virus outbreak. He cares deeply for his customers and his work. Please support this business if you need any plumbing work.

We had Michael come out recently and he did a great job. Tiffany in the office was able to squeeze us in same day also! Price was fair, fast and efficient! Will definitely call Marti’s again!

We've had Victor and his plumbers over several times for a variety of jobs. (Plumbing seemed to be the weak spot in the construction of our home.) They've been reliable, courteous, and have done good work for us. Plumbers are never cheap, but their hourly rate seems about right.

Had some recent work done to replace some cracked/broken toilet and shower pipes in an 100+ year old house. Matt and his team were great. They kept us updated on progress and were thorough in their work. Super pleased with the results!