Pipe-Thru Trenchless Plumbing

Excellent experience working with Pipe-Thru on a sewer line project at my home. Job included CIPP on a section, re-routing to new pipe on another section, replacement via pipe bursting on a third section closest to the city sewer. New exterior cleanouts were added and work done for the permit required from the city. While many of the reviews already echo my sentiments, a few standout aspects of their service worth mentioning are: Refreshingly Action-Oriented and Collaborative: During the initial (free) estimate visit, Jose actively listened, scoped the line from the roof vent, invited me to observe real-time footage, explained his findings with simple sketches of the sewer layout, and proposed solutions. A straightforward, hands-on visit that felt productive and real. His insights were informative and confidence-inspiring, and his communication style—clear, approachable, and never patronizing—remained true for the entire project. Responsive But Not Pushy: During my quote-gathering phase, Pipe-Thru answered my questions thoroughly, making me feel like they were interested in my business without crossing into pushy territory. No aggressive follow-ups, no "special discounts if you sign today!"—just space and time for me to make an informed decision. Diligent Crew: Everyone was friendly, hardworking, and focused, with sub-groups tackling tasks in parallel to keep things moving. When a setback occurred on the second day, they stayed late to resolve things. Reliability Even at the Tail End: Demonstrated the same level of commitment to finishing the smaller pending items on the final days as they did with the main job. Jose made sure the right person was dispatched for specific tail end tasks and personally performed some work to get us past the finish line. Competence: Jose’s understanding of what was both needed and feasible stood out as the most comprehensive. While another company proposed a different solution that later turned out to be suboptimal that they backtracked, Pipe-Thru got it right from the start. Their CIPP and boring equipment looked legit, and I’m amazed at what they accomplished with minimal disruption—working efficiently through a few access points. The one setback we encountered on the second day was worked around creatively using the least invasive solution from my perspective as the home-owner. Their work not only solved my immediate needs but it also gave me a deeper understanding of my property’s sewer network. Jose came across as a stand-up human being and I enjoyed interacting with him and his team. I highly recommend Pipe-Thru to anyone looking for reliable and expert service.

A well-deserved 5 Stars for Jose and Pipe-Thru Trenchless Plumbing for the estimate, the actual work, the clean up, and the cost. Trenchless was definitely the way to go. My job was done to perfection, and the cost was lower than other estimates. Jose was super responsive when scheduling the estimate. The estimate was thorough and detailed and included pulling permits. The crew showed up on time, was friendly (I kept coming out to take pictures of the progress) and finished ahead of the estimated time (my wife liked having the sewer back). After the city inspection, they thoroughly compacted when refilling the hole. They even carefully uncovered some irises they had to cover with dirt. The irises look no worse for the wear. There's no way to tell they were even here.

We can't recommend Jose and his team enough; they are the best! They are truly life-savers and completed a large and extremely complicated project with minimal disruption. After weeks of struggling to find the right solution to our plumbing issues, we couldn't have been more grateful to find Pipe-Thru and couldn't have asked for a crew that was more efficient, professional, courteous, effective, and thorough. We are truly ecstatic with the quality of their work. Over the last two months, we've been dealing with main sewer line issues. When we reached out to Pipe-Thru, Jose responded very promptly and came to do an assessment; within 20 minutes he was able to accurately identify the real problem. Instead of trying to replace all of the old piping that ran throughout our backyard, he provided an elegant and novel solution of creating a new sewer line with the trenchless pneumatic bullet method in front of our house to connect to the city clean out. Not only that, but this was much more cost effective than other methods we had been evaluating. The following week, Jose and his team arrived very punctually to begin the work. They were incredibly efficient and finished the entire job in 2 days. Throughout the project, they were proactive in educating us about different parts of the project, going above and beyond to resolve new issues that came up without increasing the price, and giving us heads up about water disruption (which was very minimal). They took special care to make sure that none of our landscaping was impacted, and cleaned up so well that you never would have known they were there. Other projects we were considering would have required damaging large parts of our back porch, yard, and concrete, whereas with Pipe-Thru none of our landscaping was impacted at all. We are truly so grateful for Jose and his team. Plumbing problems are stressful and this team gives you complete peace of mind. Thank you Pipe-Thru!!!