Rayne Plumbing & Sewer Service, Inc.
Review Summary
- Positive:
- Knowledgeable, honest, and efficient plumbers (Caesar, Greg, Amy, Raudel, Fred, Bill, Adrian).
- Reasonable fees.
- Quick scheduling and response times.
- Good communication and customer service.
- Reliable warranty work.
- Excellent service even in emergencies (e.g., water heater rupture).
- Professional and helpful technicians.
- Proactive in finding and fixing problems.
- Good preventative maintenance advice.
- Excellent customer service with follow-up repairs.
- Negative:
- Delayed response times (6 hours).
- Incomplete work.
- Failure to return and fix the problem.
- Poor customer service after a problem.

Reviews
View All on Google4.5
(61 reviews)
Phyllis Lynch
Our plumber, Caesar, was excellent, very knowledgeable, and honest about what we needed to be done. We did not have to wait for him to come and the fees are reasonable. thank you Rayne Plumber Service.
Zana Ames
They answer the phone when you call. They can schedule you pretty quickly and if warranty work is needed, they can generally fit a time in between other jobs to come back & take care of your plumbing needs. Reliable & Friendly customer service!
Nick Patel
Rarely do you find plumbing companies that are honest and genuine to work with like Rayne Plumbing. Yousef, really worked with our machine shop knowing the circumstances. I can't thank him enough for it.
Nate Fieger
Excellent company excellent plumbers. Out water heater ruptured in the middle of the night and we had a plumber contacting us with next steps almost immediately at 2am. Greg, our plumber went above and beyond trying to get our hot water back as soon as possible and as cost effectively as possible and we canβt thank him enough for that. Great communication and a quick install. Canβt see us using anyone else for our plumbing needs.
Ljiljana Lily Toholj
First I had problem with pipe leaking at my rental unit so I called Rayne Plumbing and they send Amy. She resolved that super quick. So next time I called I asked for her but she is not longer with Rayne Plumbing. They send Raudel and he was able to find problem and fix it same day. This time I called Rayne to send someone to replace my water heater. Fred come and he did job super quick. He was really professional. I recommend Rayne Plumbing to all my friends and they all had good experience. Five Stars Deserved!!! Thank you!
Noah Fiedel
Rayne has serviced our small complex several times. I called last night with a blocked storm drain and they did a great job. Bill called me back (from their answering service) in 5 minutes, we discussed the problem, he gave an estimated charge, and he arrived in under an hour. He was able to find + fix the problem (roots in the drain pipe) in about 15 minutes, and then spent the full hour cleaning as much of our drain piping as possible. Bill was clearly an expert at what he was doing, gave good advice on what preventative maintenance we should do in the future, and after this experience I'd recommend him + Rayne to anyone.
Marilynn goldberg
Adrian originally came out to deal with two separate issues. A leaking hose in one toilet and a less obvious leaking toilet on a second floor that has caused some water damage on the first floor ceiling He diagnosed both and repaired. Less than an week later, one of the toilets started malfunctioning again,. Rayne courteously sent him back out to repair the issue at no additional cost. I consider that excellent customer service. Adrian was very pleasant and courteous. Would recommend and will use again.
Tracy McLeod
Broken water pipe... tech showed up almost 6 hours after call, he could not complete or check work and was to return next day. He never did. Fast forward 2 weeks... his half finished work exploded and I have no water just in time for Christmas weekend. Now they won't come and deal with it! We have multiple properties that use Rayne... no more! Extremely poor customer service and service techs. Disgusted.