SPS Plumbing - Water Heater Repair & Installation
Review Summary
SPS Plumbing is praised for:
- Water Heater Expertise: Specializing in water heater repair and installation.
- Excellent Service: Prompt, professional, knowledgeable, trustworthy, and courteous technicians (Steven and Ruben).
- Communication: Provides regular text updates and responsive customer service.
- Problem Solving: Skilled at diagnosing and fixing issues, including those beyond water heaters (e.g., shower valves, water pressure).
- Quality Work: Work is completed well, with attention to detail, and clean-up.
- Competitive Pricing: Offers fair and honest pricing.
- Positive Office Staff: Vanessa is noted for her helpfulness.
Reviews
View All on Google4.9
(236 reviews)
Billy Yoo
Experts at water heaters. Front desk provides great customer service and the plumber came out on time, quickly fixed the issue, and we were up and running with hot water!
David Dolloff
Professional, knowledgeable, trustworthy. Being a retired plumber it was a pleasure to meet Steve, he has the old school discipline and work ethic that has been lost in the trades.
Abhishek Naik
Prompt service with regular text updates. Ruben is a skilled technician. He helped us get the right part from the manufacturer and was quick with the service.
Darren
I recently had a concerning issue with my Navien tankless water heater; it simply stopped producing hot water. In a bit of a panic, I reached out to SPS Plumbing, and they promptly sent Steven to troubleshoot the problem. Steven's professionalism and technical expertise were immediately evident. He swiftly diagnosed the issue, which turned out to be a faulty part. Despite the inconvenience of waiting for warranty parts, Steven managed to expedite the process efficiently. Three days later, he was back with the necessary components and had my water heater up and running smoothly in no time. But that's not where his stellar service ended. Steven took the initiative to inspect the water flow and pressure throughout my home. Surprisingly, he discovered that our long-standing low water pressure issue wasn't due to our small city supply, as we had assumed. Instead, he identified and rectified the underlying problem, leaving us with significantly improved water flow from all our faucets. Steven's punctuality, politeness, and technical competence truly set him apart. I wholeheartedly recommend SPS Plumbing and specifically Steven for any plumbing needs. Their fairness, honesty, and dedication to quality service are commendable. Don't hesitate to enlist their expertise; you won't be disappointed.