Water Quality Plumbing
Review Summary
Water Quality Plumbing receives consistently positive reviews. Customers praise their professionalism, efficiency, and thoroughness, highlighting their quick response times and helpful staff. They are commended for their expertise, attention to detail, and willingness to educate customers. Specific services mentioned include copper re-piping, RO/softener system installation, water heater replacement, and leak repairs. Customers appreciate their honesty, upfront pricing, and trustworthy service.
Reviews
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(35 reviews)
Steven Sosnowski
When considering a copper re-pipe for your home, I strongly recommend Water Quality Plumbing San Jose. The team was professional, timely, efficient and thorough. They met and exceeded my expectations. We're thrilled with the outcome.
Pranil Patel
Stephen and Diego did a solid job on installing an RO/softener system in my home. They handled all plumbing work needed to get the job done also.
Bernadette Reed
Best plumbing company ever. We have used this service for many years. They are so prompt with their excellent staff and excellent plumbers with true experience and true expertise. They are so very responsive. We had a water pressure problem on Sunday and we left a phone message Sunday night. By this morning, Monday, they responded to our call at 8 am and by 9 am they were out here already and fixed our problems! That’s fast service. It’s wonderful we have such a terrific plumbing company in our midst. Their work is terrific and great attention to detail is given to every single problem. They will not leave until everything is perfect. We are so grateful to them.
MaryAnne Drummond
What a great experience! From talking to Jeni on the phone, Marty showing up the same day to assess the water heater, and then the crew who came and installed the new unit the next day, I couldn't be happier! Their collective professionalism, integrity and knowledge was refreshing and informative. I knew absolutely nothing about water heaters, but now feel educated enough to know what to do next time. And they are all so nice!! I highly recommend Water Quality Plumbing for any plumbing needs you have. They've been around since 1970, and it showed! I dig that!
Doug Leresche
Quick response, friendly and helpful staff on the phone and the plumber who came within two hours of my call and sorted everything out! We had a leak between floors in apartments and I was really stressed about what would need to be done but one guy did it all in 2 hours.
John Smith
I called them because I thought there was an issue with my water softener. I spoke with Jason, and he gave me some recommendations to try and troubleshoot the problem myself. He took the time to answer all my questions. It turns out the noise I was hearing was unrelated to my water softener. I'm grateful for them for genuinely helping me over the phone, I will definitely use their service if anything more serious happens at my home. Many thanks again WQP team. EDIT: Called them again for advice on upgrading my water softener or not. Marty, the owner, came and tested the water hardness and said the current system was still efficient, just needed to regenerate more frequently. Super friendly service, can't recommend enough!
Gaelen O'Connell-Bidabadi
Had a great experience with this company! The service providers were honest, competent, friendly and efficient. We had them install a water softener and piping in our home and they patiently described how to use the softener and even identified a part from the 3rd party manufacturer that was broken, describing how to replace it and work with the softener while waiting for the part to arrive. We will ping them again when we have other plumbing needs in the future.
Jen Sida
I had a plumbing emergency and needed help within 24 hours. My friend Lisa who has lived in San Jose her entire life is always a great resource when I need a referral. Several years ago she hired Water Quality Plumbing so I called them for help. They were able to get someone out to help me because it was a leak and knew that it was important. Jason came out and gave me the options I had with my water softener/filter system. I could just disconnect since I wasn't using it or the other option to continue using it. I didn't think it was still in use until it started leaking so I said let's disconnect it! He was thorough with what the cost would be of the various parts right off the bat. I asked him if he installed these systems, since this one was old, and he told me yes. He mentioned people can ask $5K-$8K for these systems so to be careful for that. He handed me a brochure and said since I was living alone in the house I didn't need anything fancy. Right away I had a good feeling about Jason and knew he was trustworthy. I know everyone is skeptical of mechanics and plumbers so not only did I appreciate the referral, but also how honest and upfront Jason was. I definitely recommend working with Jason and will in the future when I have more plumbing needs.