Pro Rooter Inc

Positive:

• Hector: Prompt, professional, courteous, and educational; installed a shut-off valve.
• Efficient and clean pipe replacement (45ft) within 7 hours; received positive feedback from inspectors.
• Richard Reyes: Responsible, professional sewer cleaning.
• Richard Reyes: Fast and friendly service.
• Quick response and great service.

Negative:

• Chilo: Overcharged for a simple drain cleaning that was also ineffective; attempted to upsell unnecessary repairs.
• Tech overcharged for sump pump service, then became angry when the customer complained.
• Unreliable: Missed appointment and did not respond to communication.