J&J Heating & Air

J&J Heating & Air receives overwhelmingly positive reviews, highlighting:

• Excellent Service: Customers praise the company's kindness, efficiency, compassion, honesty, reliability, professionalism, and promptness.
• Knowledgeable Technicians: Technicians are described as friendly, knowledgeable, and thorough, explaining issues and performing detailed maintenance.
• Customer Satisfaction: Customers are impressed with the customer service, feeling the company genuinely cares. Many express they are customers for life and highly recommend J&J.
• Affordable Pricing: One review specifically mentions affordable pricing compared to competitors.
• Responsive and Helpful: The company is responsive to urgent situations, even going above and beyond to accommodate customer needs.

Negative Feedback: One review mentions a technician's rude behavior, including inappropriate questioning, a possible alcohol smell, and an abrupt consultation fee demand. The reviewer still believes the company is reputable but emphasizes the importance of technician conduct.