McLaughlin Air Conditioning Co.
Review Summary
- Negative: Poor installation of a mini-split system leading to refrigerant leaks, broken parts, failure to close permits, and unresponsive service. Rude phone interactions and missed appointments.
- Positive: Positive experience with a new unit, timely, efficient, and competitive pricing. Good service and professionalism.
- Mixed: One customer had a good experience after a bad experience with another company.
- Other: One customer had a cancelled appointment without notification. Another customer had a fast and professional service. Another customer had a lower quote and faster installation.
Reviews
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(25 reviews)
Steven Langston
Had them install a Mitsubishi mini-split high efficient system. They didn't install it correctly and the system has leaked refrigerant from day one. They were out 4 times in 18 months to recharge the system. Even sent out their leak specialist. He cracked one of the condensation pans, causing one of the units to leak water all over the place. Send out a tech again, instead of replacing the pan that they broke, he glued it back together, Tech said they would 'order a replacement, and they would follow up' never heard from them again. During the installation, they pulled permits from the city of Manteca, but never closed them out (final inspection). The permits have since expired. AND today, during a new heat wave, once again the system has leaked out enough of the refrigerant, so I can barely cool one zone. The has been a huge fail. I cannot recommend them.