Sewer Man Septic Tank Pumping
Review Summary
- Positive: Technicians Gustavo, Manny M., George, and Juan received high praise for their professionalism, knowledge, helpfulness, and ability to solve plumbing issues. They were described as friendly, communicative, and providing good advice.
- Negative: One customer experienced poor communication, cancellations, and unresolved issues, leading to an upset tenant and a recommendation to avoid the company.

Reviews
View All on Google4.9
(72 reviews)
Keno Teodoro
Gustavo was amazing. He really helped us and had an action plan to unclog our drain. First he used the smaller pipe friendlier snake then went progressively aggressive for a tough clog. The pricing was fair and he gave sound advice to avoid this problem in the future.
VICK NAJARYAN
Technician Manny M. Came out to my job site. He was extremely professional and very knowledgeable. He performed all tasks perfectly and my inspection passed with no problems. Thank you. Great job!
Sayuj Panicker
I had contacted them to service an issue at my rental property. First they canceled via email and didnβt tell me via phone. Then they went out there. They sent me a work order/estimate via email. Then another email asked me to rate the technician that went out there, Boris S., as if he had completed the work. This was very confusing because no one called me from the company to diagnose what the issue was the issue. I was unsure whether any work was done. My Tenant contacted me to ask if the work was done later that evening. I called the company to ask and I got a complete runaround from them. And they said they would either call me back or they would have the technician call me back. Now Iβm dealing with an upset Tenant, who has a kitchen sink clog, and an issue that hasnβt been resolved, even though I would have paid for it to have been resolved if they had contacted me properly. I donβt understand this. Does this company not want any business? Do not use this company. They have poor communication and are very unprofessional.
Trina D
George was professional and friendly. The bathroom sink drain pipe was very old and leaking, George thoroughly explained what I needed and was able to get the parts he needed to help me the same day. Took about and hour and a half and sink drain pipe was good to go. Thank you for your help on same day request.
Alexa Amaya
JUAN not only helped me by going into detail on how to solve my plumbing problem he also helped me when I was having a breakdown with a difficult situation! He was awesome comforting! And very professional! By far the best plumber to come to my house! Thank you JUAN! π«ΆπΌ
T H
Juan O.C. was a pleasure to work with from the moment he arrived. He listened, offered good advice, and made me feel like he cared about me. Unlike the MD π€π plumber who came out before him (and who I sent away) that immediately began upcharging and seemed to only care about how much money he could get out of me. Take care of your customers and they will take care of you. Juan ensured Rooter Man has a return customer for life (sorry MD π€π).
Phyllis Harrell Arnold
George showed up after what must have been a very long and difficult day in 100 degree weather all smiles! He is wonderfully friendly and professional. Got right to work, explained everything point by point, and was done in a short period of time. GEORGE IS PERFECTION!!!
Dave Longeuay
Gustavo was a great service man. Very knowledgeable and easy to understand what our plumbing issue was. Iβd highly recommend him to anyone who needs good service on their plumbing.