Collier Plumbing
Review Summary
- Mixed Reviews: One customer reported poor water heater installation quality (missing faceplate, improper connections, etc.) and a dismissive response from the company. Another customer was satisfied with the diagnosis and installation of a gas valve, finding the service polite and professional.
- Positive Aspects: Some customers praised the company's technicians for being knowledgeable, cleaning up after themselves, and providing fair pricing.
Reviews
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(26 reviews)
Scott Bliss
January 5, 2020
I decided to use Collier Plumbing to install my water heater, they were recommended by Rheem. For any company doing anything in your House my expectation is that they would treat it as if it would be their own. This absolutely was not done on this install. The installer did not put the face plate on, he had the water lines touching the vent line which caused the insulation melt, he did not even screw the vent line down completely, the drain line wasn't connected completely, and the earthquake straps were not properly put back on. I was disappointed with their service which I had to pay for, now now have to fix all these problems. I called them to let them know about these issues and their response was since you fixed them what do you want us to do now?
Miguel A. Aguirre
January 13, 2022
My water heater wasn’t working right, so I called Collier Plumbing to get an estimate. The plumber diagnosed the problem over the phone and didn’t charge me for the call. They also suggested that I order the gas valve directly from the manufacturer. I ordered the gas valve and called Collier Plumbing again to get it installed. I paid $175 for the labor, but I got the gas valve for free under warranty from Rheem. I was really happy with their polite and professional service.
martha Phillips