CastleWorks Home Services
Review Summary
CastleWorks Home Services receives consistently positive reviews. Customers praise the technicians' professionalism, punctuality, thoroughness, and meticulous workmanship. Specific technicians mentioned include Miguel Lopez, Thomas Bright, Lee Frei, Andres Z, and Scott R, with many customers highlighting their expertise, cleanliness, and helpfulness. The company is commended for its quick response times, competitive pricing, and overall excellent customer service, including helpful explanations and thorough cleanup. Several reviewers specifically recommend CastleWorks for water heater replacements and installations, including tankless systems and water filtration upgrades.

Reviews
View All on Google4.7
(1580 reviews)
Sandra Hodge
December 2, 2024
We are absolutely thrilled with the meticulous, pristine, and outstanding workmanship performed by Miguel Lopez. In October 2024, we noticed a leak in our 20+ year old water heater and decided we should get a new one before it became an emergency situation. To our good fortune we came across CastleWorks Home Services. Within a few hours, Miguel Lopez met with us, analyzed our situation, provided us with a great quote, and began the job! And what a job it was! From removing and disposing of our old water heater to installing a new one, Miguel worked doggedly, meticulously, and with precision! In fact, he labored for more than five hours, working into the evening hours, to finish the job! From beginning to end, his workmanship was exceptional. A few weeks later, an inspector from the City of Chula Vista, stopped by to inspect our recently installed water heater and noted that the installation was exceedingly well done. Miguel is truly a masterful installer, an expert in his field, and thoughtful in his analysis. Moreover, we are also exceedingly glad that we purchased their Standard Install 50 gallon tall Bradford White residential eco water heater. We wholeheartedly and unequivocably recommend Miguel Lopez and CastleWorks for your water heater needs!
Cynthia Casnave
February 27, 2025
5 Stars ⭐⭐⭐⭐⭐ Thomas Bright from Castleworks installed my tankless water heater and Halo H2 Zero water system. I had great experience with him. He was punctual, thorough, and ensure everything was perfect. Not only did he complete the job, he even helped me fix my garden faucet that was leaking and my shower head that had pressure issue. His workmanship was top-notch, and he left everything clean and tidy. I highly recommend him for anyone in need of quality service!
Josh Kohler
November 2, 2024
Great response time and great service. If Lee Frei is the one dispatched to your call, your in great hands. Lee was excellent, professional, and helped us resolve our water heater replacement with an upgrade to tankless and filtered water that my whole household now enjoys. 100% recommend if you prioritize quality product and quality service.
Nicholas Chun
October 23, 2024