DeDona Restoration

We recently had a sewage backup at our rental property in Palm Springs, from a guest flushing wipes down our toilet. It created water damage in half of the house and due to the unsanitary nature of the back up, we had an emergency on our hands. Our property manager connected us with DeDona Restoration and their owner Michael to handle the mitigation and rehab. From the start we felt very comfortable with the plan of action and the steps needed in order to get our house back up and ready to rent again. Being that we’ve never had to deal with this, Michael was very thorough in his explanations (and expectations) and also walked us through the process of handling the insurance claims. This was especially important to us, as everything was detailed and submitted in the manner in which was required by the insurance. He was there every step of the way and if anything went sideways during the process, he was there to assure us that it would be taken care of, which relieved a lot of stress from our side. Overall, it was a great experience and we were able to complete the restoration on time and the house looks like nothing had ever happened to it. We are truly grateful for the excellent service and communication with Michael and DeDona Restoration!

I recently had the privilege of working with CORE by DeDona Restoration after experiencing water damage in my home, and I can't say enough good things about my experience. From the moment I contacted them, the team was incredibly professional and attentive to my situation. Their initial assessment was thorough, and they took the time to explain the entire restoration process to me, which really eased my worries. The technicians arrived promptly and were not only knowledgeable but also very respectful of my space. They worked diligently to remove the water and mitigate any further damage to my home. What impressed me the most was their attention to detail. They didn’t just address the immediate issues; they went above and beyond to ensure that everything was properly dried out and restored to its original condition. It was evident that they truly cared about doing a quality job and restoring my home to its former condition. The communication throughout the process was top-notch. I was kept informed at every stage, and the team was always available to answer my questions. It felt great to have such a reliable partner during a stressful time. Thanks to CORE by DeDona Restoration, my home is not only back to normal but even better than before! I highly recommend them to anyone in need of restoration services. Their professionalism, expertise, and commitment to customer satisfaction truly set them apart. Thank you, CORE by DeDona Restoration, for your outstanding work! Sincerely, Rebecca Garcia

I wanted to give a big shout out to DeDona Restoration for really helping me. We had a water leak in our kitchen, brand new custom cabinets… Our instant hot water dispenser started to leak. I was out golfing very early that AM, my wife comes downstairs to a flooding kitchen. She was able to shut off the water and do her best to soak up the water but it had certainly run underneath the cabinets. My buddy Mike said, I know the solution and turned me on to DeDona Restoration (they're Mike’s next door business neighbor in the Valencia Industrial Center). They gave me two of the industrial blowers to use over the weekend and it did the trick and dried up the cabinet and surrounding areas. When I returned them this AM, they didn’t charge me either. Great people, if you have an issue where you need restoration from water / fire / mold, I’d say give them a call, you will be happy you did! There are lots of ’national’ guys out there, but as a small business owner myself, I’ve always been a big supporter of local, small business, you should too!

Working with Core by DeDona was a great experience. They were responsive to calls, scheduling, and accommodating my needs. Their staff was friendly and professional and I was happy to welcome them into my home. They did all the heavy lifting with my insurance company. They got the job done with minimal disruption and inconvenience to me. Thank you Mike, Brian, Gina and Richie. I highly recommend this team for your restoration and reconstruction needs.

Michael and core by DeDona are wonderful. As a local realtor there have been multiple times that I have had clients need water restoration or mold services and he has always been an amazing resource. Michael has given advice and help without the use of his service. He has also helped with cases with a lot of damage. He guides through the process with insurance as well. I definitely recommend him and am thankful to have his help when my clients need it most.

CORE by DeDona was referred to me by another contractor. I appreciate the dedication and work they gave me to get a job done when my insurance company was not cooperating to approve damage to my house caused by the severe weather we had suffered. Everyone there was professional and answered any and all questions I had about the repairs that I needed. I dealt with Mike and Brian and they made a stressful situation less so with their prompt and professional work. The outcome of the work was excellent and my house is back to normal. They go out of their way to do the best job for their clients!

Michael with DeDona has helped us a couple times now. He and his team are wonderful, prompt, & knowledgeable! They are the only restoration team I'd call!

DeDona Restoration was recommended by our kitchen contractor, Dannick Designs. We are glad that we followed the recommendation and went with DeDona. Brian was thorough, careful, listened to our concerns, and really helped to ease those concerns. He even made sure the crawlspace under our home was cleared of wet insulation and throughly dried out. They were the only company that we contacted for remediation that would go into the crawlspace. Also, we appreciate that they only removed what was necessary, communicating very clearly why x or y needed to be done. Unlike some remediation companies that treat you and your insurance company like an ATM, DeDona is a small family business that treats you like family. If you want to get a job done well, and cleanly, we highly recommend DeDona Restoration.