Christian Plumbing and Drain
Review Summary
- Mixed Experiences: Some customers report positive experiences with prompt service, quality work, and good prices (specifically mentioning Scott, Tod, and Kenny).
- Negative Experiences: Significant issues with scheduling, communication, and potential price gouging are reported. One customer experienced a five-hour wait for a technician who downplayed the problem. Another customer's appointment was missed, and they were treated poorly by the office staff.
- Inconsistent Service: The quality of service appears to vary, with some plumbers providing excellent service while others cause problems.
- Customer Service Concerns: Several reviews highlight poor customer service, including missed appointments, unhelpful staff, and potential overcharging.
Reviews
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(19 reviews)
Kim Leslie
They refer out to preferred plumbing I called PP was told I would be put on the emergency list at no extra charge about two hours later I get a call asking if I called yes two hours ago then nothing about an hour and a half later I get a text asking to rate their service what service I am still waiting for a technician to come over. A total of FIVE HOURS later the technician calls can I meet him I said no gotta go to work been waiting all day I explain the problem there is water in the gutter and on the sidewalk he says oh it's just damp not too bad. Really the meter was spinning crazy STAY AWAY FROM THIS COMPANY!!!
wellsfamilyblue
great service Scott came right out did a beautiful job and now we can help with the drought again. I highly recommend him. good price too
Victoria Bellone
I called for a appointment on Saturday and a gentlemen answered the phone I didnt no he was the BOSS!!! He told he was giving me an appt. for Wednesday DEC 23,2015 between 10and12 the plumber would be here WELL I'LL BE DAMN THE BOSS NEVER MADE MY APPT!!! SO THE WOMEN ANSWERING THE PHONE SAY SHE DOESN"T HAVE ME DOWN FOR AN APPT FOR TODAY BUT MAYBE SHE CAN GET SOMEONE OUT LATER TODAY BETWEEN 4 AND 6 BUT I TOLD I SHOULDN't have to pay for your boss Mistake!!! SO BASICALLY she told if i didn"t pay the higher rate then she couldn"t help me and hung up!!! But before she hung up she did give me another number to a different plumbing company that was nice!!! And the first time i used this company they where great the plumber Chuck was wonderful really nice man new what he was doing and got the job done!! It took little bit longer cause the BOSS kepted calling him and asking what was he doing and when will he be done!!!!! REALLY DIDN'T THINK I WAS GOING TO HAVE ANY PROBLEMS THIS TIME BUT I GUESS THE BOSS DOESN'T NO WHAT HE IS DOING!
Sherrie L Simmons
This company is awesome they came and fixed my sink problem for cheap an they told me how to prevent future problems. Tod was friendly and professional. Iām more than satisfied
A Place-2-Live Inc. (AP2L)
Their work is professionally handled and we have used this company for over 10yrs now with other various units! Thanks Kenny
Melissa Perez
This is the best plumbing around! Always gets it done quick and efficiently! Always for a good price too!
Melvin Doria
Great customer servicesa and good price too.scott his mostly great person..
Valerie Rogers
Outstanding customer service. I will recommend this company to anyone who needs plumbing and drain work.