Elite Rooter
4.6 (462 reviews)
Open 24 hours
Plumber
Drainage service
Review Summary
- Positive: Prompt service, reasonable pricing, kind and knowledgeable staff (Martin and Juan H. specifically mentioned), good for drain unclogging and toilet installation.
- Negative: Poor work quality, potential for overcharging and unnecessary repairs, lack of communication, deceptive practices, pressure tactics, and potential for gender bias. One customer reported waiting two days for service. Some customers reported that the plumbers did not know what they were doing.
- Other: One customer recommends getting multiple quotes and checking the Better Business Bureau.
Reviews
View All on Google4.6
(462 reviews)
5 ★84%
4 ★6%
3 ★0%
2 ★1%
1 ★8%
Krystal Gisondi
When calling to inquire about a drain unclogging, they were prompt and had someone out within 2 hours while other places quoted me up to 6 hours. Their pricing was reasonable and the staff both on the phone and the plumber servicing the drain were both wonderful, kind, knowledgeable and pleasant to work with. I 10/10 recommend. Our plumber was Martin and he was so kind when interacting with my very inquisitive 4 year old while unclogging the drain. My 4 year old got all his questions answered and our drain got unclogged promptly. I will definitely be calling him for all future plumbing needs!
ric gar
October 12, 2024