Mr. Rooter Plumbing of Ventura County
Review Summary
Mr. Rooter Plumbing of Ventura County receives mixed reviews. Positive feedback highlights the professionalism, efficiency, and helpfulness of plumbers like Amo and Johnnie, with specific praise for their workmanship, neatness, and problem-solving skills. Some customers appreciated the clear communication of costs and recommendations. However, negative reviews accuse the company of overcharging, using bait-and-switch tactics, and providing inaccurate diagnoses, particularly regarding water heater issues. Some customers also reported issues with estimates and the quality of work.

Reviews
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(291 reviews)
Debbie Kennel
January 6, 2025
Amo was excellent installing our Kitchen Faucet. He was very polite, efficient and very neat!!! My husband and I definitely give Amo with Mr Rooter Plumbing 5 stars!!!!! We highly recommend Mr Rooter Plumbing and for sure will use them again!!! Thank you again Amo for your excellent workmanship!!! Very happy!!!! Keith and Debbie Kennel
Andrew Taranto
First visit to address a failed water heater was timely and thorough, with costs right in line with competitors. Amos Lira did a follow-up visit after suggesting some long overdue work, with the same solid service. Their financing plans are straightforward (with all due caveats about borrowing upon borrowing). We'll be calling them for our next project.
A. George Zengel
They handled a difficult problem and did a great job. Johnnie went the extra mile and was able to handle unforeseen issues that cropped up. Both he and Salvador created a good working team and ended the job leaving the site like nothing had been done. Kudos to all including estimator, Tony.
James Lucas
Whole house was backed up. Amos did a great job. Friendly and quick to get job done. Very helpful with recommendations to prevent further issues. They will also come the following day to do a camera view to check on health of my drain pipes for no additional charge.
Matt Drenner
I had Mr. Rooter come out to service a water heater they had installed 3 years ago because it was no longer working. They said it was sediment build up and charged me $750 to flush, which didn't solve the issue (side note, $750 to flush is highway robbery). They indicated a new water heater was needed since the flush didn't work, but were unable/unwilling to help me with warranty claims. So I called another reputable plumber who came out and said it was certainly not sediment build up causing the issue and that I had been ripped off. The reputable plumber was able to handle my warranty claim and replace the water heater for less than the cost of a flush service by Mr. Rooter. Long story short, I got taken to the cleaners by Mr. Rooter and I suggest avoiding them at all cost.
Rob Wagner
Almo did a great job in assessing the situation and advising me as to the status of our plumbing system. He was later joined by his supervisor, Tony Talamantes, who was also quite knowledgeable and helpful. They made me aware of the costs of the alternatives without pressuring me to spend money until I had considered the situation and checked with our home insurer. I was very happy with the Mr. Rooter service, which I became aware of after receiving an unsolicited email introducing me to the company. I was impressed with Almo and Tony and will use Mr. Rooter in the future.
M S
What they advertise and what shows up regarding free estimate and free camera inspection are not what ends up being charged. Johnny showed up did the classic bait and switch. What was advertised as a drain clean special turned into a $676 job that didnโt fix it (way over market value) Johnny told I would have to pay again. After I complained, The staff then tried to fix it, but second visit with a different plumber (Amos) showed a different issue (grease) and a new estimate for a different service of $2700 to fix issue. I would highly suggest you try a different business that doesnโt use bait and switch and stands by their work and estimates. I lost $676 and my plumbing is still clogged.
Servant The word
Amos .. was a true Blessing to me and my family once again .. Very kind , caring thoughtful, and courteous! We truly appreciate light like his in this world! GOD bless! In Jesus Name๐๏ธ๐๏ธ๐๏ธ