All About Plumbing and Drains of Denver
Review Summary
- Mixed experiences: Some customers report positive experiences with quick service, effective repairs (clogged toilets, leaks), reasonable pricing, and friendly service.
- Negative experiences: Several customers report issues with unresponsiveness, no-shows, failure to follow through on appointments, and overcharging for ineffective work. One customer alleges theft.
- Inconsistent reliability: Some customers experienced reliable and timely service, while others faced significant delays, missed appointments, and poor communication.
- Pricing: Pricing appears to be variable, with some customers finding the prices affordable, while others felt overcharged.
- Professionalism: Reports of professionalism are mixed, with some customers praising Luther's expertise and friendliness, while others experienced a lack of communication and follow-through.
Reviews
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(33 reviews)
Daniel Gay
$325 for 20 minutes of work that didn't fix anything. When I contacted him to come back he said he would come early the next morning and call me. Neither of those things happened. I texted the next day to ask when he would be coming and he didn't respond for the entire day. The day after he apologized and asked when I was available. I had already hired someone else that actually took the time to scope and clear my drain for $200. I'm chalking it up as a learning experience trying to help a local small business owner. I paid him on Venmo and he didn't send a receipt or email or provide any record of even showing up.
Nathan Baker
Luther is an awesome guy who is now my first choice for a go-to plumber. Had a clogged toilet I couldn't get the plunger to fix, and he showed up in less than two hours from my initial call. He not only cleared the blockage, but also changed out the worn-out pump and plug in the water tank in about two hours, all for less than $425 (half for parts). Would highly recommend giving him a call!
Clair Goeden
I was able to use their Services 2 times in one month. First, I had a drip leak from our Pressure Regulating Valve attached to our main water line in our basement. Luther was able to come out and fix this within an hour once he had the right parts. Since then that issue has been resolved and the water pressure in the home remained at an ideal level. Second, the drainage PVC from our 2nd floor bathroom sink began having a drip leak, enough to have a small area of the drywall and pain bubble. Luther was able to come in within 24 hours of contacting him and fixing this issue with 2 hours. I would recommend his services to anyone. Thus far he is 2 for 2 in leaks in my home. Thank you for your help and expertise, Luther!
Kiana Oakes
My friend hired Luther to just simply fix a leaky pipe. Luther had since decided to steal $400 from her, and run. I can’t believe people are so awful and have the guts to steal from grieving mothers. She has lost 2 children and has enough on her plate, and does not need scammers on top of it. I don’t know where these great reviews came from, but they can’t be real. STAY AWAY FROM THIS PLACE. Luther, GIVE HER BACK HER MONEY!!!
Akosua Antobre