Aurora Huddleston Plumbing Inc
Review Summary
- Mixed experiences: Positive reviews highlight friendly and helpful staff, reasonable prices, and quick service for various plumbing needs.
- Negative experiences: Some customers report faulty repairs (leaks), high-pressure sales tactics, and overcharging, particularly targeting elderly customers.
- Specific mentions: Brian's work was criticized for causing leaks. Stan received positive feedback for his work.
- Strengths: Good for finding hard-to-find parts and providing generally good customer service.
- Weaknesses: Potential issues with repair quality and pricing transparency.
Reviews
View All on Google4.4
(23 reviews)
Deb Miller
Really incredible team, very glad I found them. Brian is seriously awesome. Update..... A contractor is more than a good attitude. Every faucet that Brian replaced (one was replaced twice) leaked like a sieve. Plumbers are supposed to know How to solve leaks, not be good to make NEW LEAKS. Because of the very polite Brian, owner of Huddleston plumbing, I eventually had a huge repair issue involving two bathrooms, a new plumber and a contractor for putting the wall back together. Total nightmare. Oh well.
Joy Hettich
Pete was professional, timely, and friendly. Took care of the plumbing issues quickly. Reasonable cost! We will use Huddleston again!
Arlene Zaffle
Our sump pump gave up after the 5 inches of rain last week. We called Huddleston and they sent a polite serviceman who replaced the pump quickly. The rain continues and I've heard the pump kick on and our basement is still dry as a bone. Fast, quality work for a reasonable price. Thank you.
Jeffrey Mosser
Well the shower fixtures from 1983 and I looked around and a home depot associate told about huddleston plumbing and they had exactly what I was looking for. The staff there were very helpful and friendly. Their prices are very fare as well when it comes to the hard to find plumbing parts. Now I know where to go for those hard to find parts.
George Triebel
Solid 5 stars. Although I couldn't find what I was looking for (i.e. a very specific 90 yr old fitting), they did their best to help. I was not their customer this time, but will be next time.
Sherri Mitchell
I’m new to the area and recently purchased a pretty wonky home. The prior owner fancied himself a DIY guy, except he took that to extend beyond his abilities. Consequently I had faucet handles that spun 360, hot and cold lines reversed, and other questionable plumbing issues. Stan of Huddleston Plumbing was fantastic in fixing all of them for me. He was upfront in what he saw the problems to be, what it would take to fix them, and the amount it would cost. He worked hard to make sure the job was done right and in a timely fashion. I’d highly recommend them!
Frank Fredericks
crooks! Had them check out a water heater at my disabled elderly moms house. Charged 80.00 to tell her she needed a new water heater for 1700.00! Got a second opinion, thankfully because all it needed was a thermocoupler replaced, 7.50 plus labor from second guy. This place is a rip off preying on elderly people. Shame on you!
Joe Mendoza
Always had GREAT customer service there. Been going there for 13 yrs. I prefer them over HOME BIG BOX any day. Only once that I can recall they did not have what I needed.