Aurora Plumbing Company

Jason and Charlie with the Aurora plumbing came out today. They replaced our furnace over here at Lowery North Building two unit 107. They did an amazing job. These guys are awesome. Very professional. Very efficient and very clean. Five stars all day. Thank you Jason & charlie

I'd like to express my appreciation for the exemplary service provided by Angel. He arrived promptly - an indication of his professional attitude and respect for the customer's time. His competence and intellect were evident as he swiftly rectified the issue we were facing, demonstrating his proficiency in his field. Beyond his technical skills, Angel displayed exceptional mannerisms. He was polite and treated our space with the utmost respect, showing courtesy at all times. His services reinforced my view of Aurora Plumbing as a trustworthy and customer-oriented company. I'm deeply grateful to Aurora Plumbing for their quick response in dispatching him. I must underscore the importance of retaining employees of Angel's caliber. His dedication and diligence contribute to the prosperity of your organization, and individuals like him are pivotal in promoting a positive image for your company. Thus, I encourage Aurora Plumbing to acknowledge and reward his hard work and professional ethos.

We had an appointment scheduled with Aurora Plumbing Company this week. No one called or showed up during the first window we were provided. We called back and were told the window was actually in the afternoon. No one called or showed up in the afternoon. We called back and were told we had to be rescheduled with no explanation. So we were rescheduled for the following morning. Again, no one called or showed up. We ended up cancelling the appointment as it seemed pointless. There are many other plumbers in the area. We have used Aurora Plumbing Company extensively in the past and really loved their service. However, it sounds like they were recently purchased by someone else and it looks like that great customer service is no longer there. It's very disappointing.

Jason with Aurora Plumbing did a fantastic job! He was on time and very professional. Very nice as well. Made me comfortable and explained the process at each step. I’ve used Aurora Plumbing for a decade or so and been happy with the work done at my home. Highly recommend Jason and Aurora Plumbing.

Jason and Dan with Aurora plumbing came out today. They reinstalled my furnace. They reinstalled my heat pump water heater. Everything is operational here. These guys did a good job thank you Aurora, plumbing for technicians like these guys they even cleaned up after themselves.

Jason was out for an estimate to fix a very sketchy install by another company. Very thoroughly addressed all my concerns and explained in detail the potential issues that may arise from the improper install. May have renewed my faith that there are contractors out there who might still take pride in their work!

David was fantastic!! He was on time performed the job in a timely manner, courteous, friendly, and very knowledgeable in what he does!! I'd recommend Aurora plumbing along with David!! Also He had Gavin pick up some parts for him and he was super friendly and also got in there and got his hands dirty helping out!! You all went the extra mile, thank you so much!!

**Update** Need to modify this review. While showing our restoration contractor the work that Jason did (in prep for drywall repair), we noticed that he had not masked off the vents on the top/front of the microwave and they were filled with drywall dust and debris. After vacuuming the vents out numereous times, it is clear that the dust and debris and infiltrated the entire microwave and the dust rains down on our stove top every time we shut the door. Jason was on time, professional, explained the word completed and cleaned up everything very well