Custom Heating, Plumbing, & AC Repair Services

Custom Heating, Plumbing & AC has handled all of our home’s HVAC needs I using replacing the original furnace 10 yrs ago, and replacing our hail damaged A/C Unit 1 year ago. The office staff is fast acting and professional. We replaced our furnace humidifier today. The service technician, Derik, was very kind, respectful, extremely knowledgeable, and explained everything. Jake, the apprentice, was kind, respectful and helpful. Such a breath of fresh air. Custom Heating is our only choice for HVAC systems needs. Thank you Duane, the owner, and congratulations on having a great staff, work ethic, exemplary service and finished product!

I've been a customer of Custom Heating since 2009. The customer service is always the best! The technicians are friendly and experienced. The prices are fair. You never want your furnace to go out for any reason. It's a "grunge" task that has to be done. But Custom Heating makes it a pleasurable experience. Thanks again!

Custom Heatng helped me today- my furnace went out last nighy. They were very responsive, quick to come out, friendly, Informative and just perfect to work with. I especially appreciate that the owner, Duane, called me back last night within minutes of calling and leaving a message. Also wonderful was that they scheduled someone to come out at the time I needed (rather than giving me just a window of time). And, today is Christmas Eve. It really couldn't have gone smoother. Thank you!

It was easy to make an appointment for furnace/humidifier service. When the service rep was on his way, I received a notice that he was on his way and a map of where he was. Derik was very professional and did great job for us. Thank you.

Dwayne and his team are fantastic! Absolute boiler wizards! Our condo association is so thankful to have found them.

Nobody is stoked to drop the price of a new car on a heating and AC system, but when that time inevitably comes for your house all you really want is to know the folks taking that money from you are doing quality work and gonna treat the house as if it were their own. Not only did Dwane get out the next morning after returning an after hours call, but he went above an beyond in the replacement of our system ensuring his employees helped to clean up shoddy DIY work from the previous owners and set everything up properly. The guys he's employed are solid dudes, every interaction I've had with Derik and Deon have been incredibly pleasant and professional. Genuinely this was the biggest thing I had been looking for as a new homeowner and that was experts to help do right the things out of my wheelhouse, and that's exactly what we got with Custom. Am already looking at other projects I can get taken care of now that I have a trusted set of guys I know I can count on for any job in my house. Thank you very much Dwane, Deon, Derik and Renee, y'all were outstanding in all categories. Update 1: continues service for furnace tuned up and water heater flush was excellent as I've come to expect here. Nice to see the same faces back again as well!

They installed a new AC unit and water heater. I must say the staff was great from beginning to end, they worked hard, quickly and were very professional the whole time. Every question or concerns I had was answered and the quality of their work was superior. I would recommend Custom HPACES to my family and friends. Thank you again!!

Derik showed up really quick, was incredibly nice, and had us working in no time. We would totally work with Custom Heating again.