Big Cat Plumbing, Heating & Cooling
Review Summary
- Positive: Fast, same-day service; professional, knowledgeable, and courteous technicians (Art, Chase, Ridge); excellent communication; efficient and thorough work; good for emergency situations (frozen pipes, no hot water); clean work sites.
- Negative: One review cited extremely high pricing for a simple job.
- Overall: Generally highly recommended for plumbing, heating, and cooling services, with a strong emphasis on customer service and expertise.
Reviews
View All on Google4.9
(36 reviews)
Denise Anderson
Amazing service! Called in the AM because I had no hot water & Leslie was so understanding & kind. She was able to get me a same-day appt. with no "emergency visit fee" and the whole problem was remedied in less than 30 minutes. Art showed up within 4 hours and was able to fix the problem right away. He was very professional & explained everything. He even stayed a few extra minutes to make sure the water heater was working properly. Happy to have hot 🔥 water 💧 again. Thanks Big Cat!
Heath Johnson
I can’t recommend Big Cat enough! After my pipes froze and burst, causing major flood damage throughout my home, they stepped in and completely re-plumbed the entire house. On top of that, they also redid my entire boiler system, ensuring everything was back up and running perfectly. Being across the country, I was worried about handling such a massive project remotely, but they made the process seamless. Their communication was outstanding—they kept me informed every step of the way—and their work was top-notch. They were quick, efficient, and truly went above and beyond. If you ever need a reliable and skilled plumbing team, especially after an emergency like mine, Big Cat is the one to call! Josh and Marcos were in constant communication with me and I couldn’t have ask for more from them they were on top of it and extremely helpful.
JUDY STEFANICH