Bill's Plumbing & Drain Service

The people who own and run this business really do right by their customers. They truly have incredible integrity. I purchased all new shower and tub sets and sink faucets for 4 bathrooms in my home. Bill’s came over and installed them and some new shutoff valves. They had a new employee whom was young and not very experienced. He caused some damage to my new fixtures. I didn’t notice it for weeks because it was in the one unused bathroom in my home. When I called Jen, the office manager (always a delightful person to speak to) she helped me get an owner of the company back to my home within a few days to fix the damage. The co-owner Mike went to the place I purchased my fixtures from, got a new one, and fixed the damage completely free of charge. He was very apologetic (even tho it wasn’t his fault the damage occurred) and professional. Side note the other co-owner Justin did my kitchen sink plumbing which took extensive work because the sink was to deep and he was awesome. A genuinely cool person to have a conversation with and did outstanding work.

We replaced our gas water heater with a tankless one after a leak. We received a few estimates from other companies. We decided to go with Bill’s because we felt they quoted us a fair price, they were prompt and responsive. Joe and Mike were both friendly and professional. Everything was done quickly and we didn’t have to wait on anything. Mike left the area cleaner than it was when he arrived!