J R Whitney Plumbing Co
Review Summary
- Positive experiences: Customers praise Jeff's knowledge, professionalism, and ability to explain issues clearly.
- Hot water heater expertise: Several reviews highlight successful hot water heater replacements, including same-day service.
- Fair pricing and integrity: Customers appreciate honest pricing and adjustments based on actual work.
- Reliable and responsive: Jeff is praised for fitting customers into his schedule quickly and providing timely service.
- Comprehensive services: The business handles various plumbing needs, including piping, sewer lines (with Jason Whitney), and commercial work.
- Highly recommended: Customers express strong satisfaction and intent to use J R Whitney Plumbing Co. again.
Reviews
View All on Google5.0
(8 reviews)
tricia lorrene
I had an issue with my hot water heater, and my brother and law gave us JR Whitney Plumbing's info. My fiance and I called them first thing in the morning, and Jeff came right over to check it out. We needed a replacement. He explained everything to us in detail and in a way that we could understand. He went over the type of water heater he suggested and why, the size and why - the placement of our water heater is in a tight space, (and a very odd one, at that), how he would have to reconfigure the piping/the cost of that, pulling the permit/cost, and an inspection PLUS the time he'd put in. He informed us he was only going to charge for time worked, meaning he wasn't going to charge for when he left our home to go get the water heater/other supplies. He came back and installed everything the same day so we would have hot water ASAP, and he did an amazing job! We passed inspection with flying colors. I would highly reccomend him! Also, to note, we did have Home Depot come out and they told us we needed an electrician to pull a separate permit and do some work or we wouldn't pass inspection. When Jeff arrived, he informed us that since this was a REPLACEMENT and not a brand new install, that was not the case and he was absolutely right which saved us quite a bit of cash. The guy knows his stuff!
Gary Kressner
Jeff Whitney is one of the most talented plumbing specialists I know. We've had him do several jobs in our house now, and each one has stood the test of time. Ten years ago he replaced all of our copper piping with the newer plastic P-Tex lines, and that job has not had a single leak - and we live in an older house that has gone through more than its share of shifting and general construction trauma. Jeff's rates are fair, and he usually estimates high for a job with unknowns involved, but has never failed to adjust back downwards after the job is done, based upon what was actually involved. It's rare to see such integrity in this field, so I would highly recommend him, and his brother who does the drainage side of the business. Jason Whitney's been out to do our sewer lines more than once, and usually they work together to get larger jobs done that require a little of both. Both are good people.
Mark Young
Dude was awesome. Obviously no one likes when something breaks but it was rad to have a kind person handle it and leave the headaches behind. We had a water heater issue, and had a few other people check it out. Not only did Jeff make it right, he also made me question why we called anyone else out before having him. Hands down never calling anyone else again in Colorado springs. Id give more stars but google wont let me.
Jeff Hienton
We desperately needed help with an issue at our condo, and while everyone else in town told us it would be weeks before they could get to us, Jeff fit us into his schedule and knocked it out. He's super friendly and really explained what the repair entailed. I won't call anyone else!
Candace Chavez
Great people and company. Replaced our hot water heater within 24 hours. No mess, professional, friendly, and trust worthy! Thanks Jeff!
Phillip Hoggan
Knowledge and friendly. We use Jeff for our commercial needs and have never been disappointed.
Poorboys Parts mafia
This guy knows his stuff!
Jeff T.