Plumber Near Me

Landmark Plumbing and Heating, Inc.

📍 6160 Lake Shore Ct, Colorado Springs, CO 80915 📞 (719) 473-1987 🌐 Website
3.5 (30 reviews)
Closed ⋅ Opens 8 AM Fri
Plumber
Contractor
Utility contractor

Review Summary

  • Positive: Excellent service, efficient office staff, timely and professional technicians, went above and beyond to solve problems, good for water heater warranty issues, outstanding customer service, fast and prompt solutions.
  • Negative: Shady owner, damage to vehicle and refusal to repair, overcharged for water heater installation, failed inspection initially, rude customer service from Tanya, work truck blocked handicap ramp and driver was rude.

3.5

(30 reviews)

5 ★57%
4 ★7%
3 ★3%
2 ★0%
1 ★33%

Zoe Romero

The team did everything within their power to remedy our leaking sewage pipe, and we couldn't be happier with their service. The office team were efficient, communicative, and responsive. The technicians were timely, professional, knowledgeable and friendly. Thank you so much!

Missy Hatcher

This company is horrible. The owner is shady and a crook The were working on a new construction site. Commercial building. One of the guys left his cart outside. The wind took it and slammed it into the side of my truck.it left a nice dent and took off the paint. I called the office to see if they needed to take a report. I was assured that they would take care of the damage. Three days later I am asked to bring my truck to the business. The owner Dave lines the cart up and can clearly see it matches perfectly with the dent. I have security camera footage. He starts asking me personal questions about my car. Then proceeds to attack me for the damage. He is driving an 80k truck. He tells me he wants to slam the cart into my door again to prove it created the damage. He asks me what I want. I told him I want the damage fixed. He proceeds to accuse me of asking for a check and tells me I damaged the door and I am just looking for him to pay for it. I work on construction sites regularly. This shady man says my car is 2008 and old and he is not going to repair the damage his equipment caused. That is why I have insurance. However the police report came three days later because accidents happen and decent people do the right thing. He made me wait three days with assurance they would take care of this to attack me. Dave owns a business with shady practices.

Jason & Whitney Baldwin

Felt like I was VIP! Incredible customer service along with fast and prompt solutions when the manufacturer doesn't have what's needed. They went out of thier way to drive to another facility for a part that the manufacturer didnt have so I didnt have to go a month without hot water. I Can't say enough great things about this company and thier staff. Well done!

Beth Olkowski

They installed my water heater two years ago and it wouldn't pass inspection. My husband had to take another afternoon off to have them come back to finally pass inspection. When it started to make a noise this past week, I didn't trust this outfit so I called someone else to come take a look. I learned that not only did they overcharge me by $300 - $400, they didn't install a standard valve at install. DO NOT USE THIS COMPANY.

Kirsten Garrett

The work done was fine. Tanya was rude and completely unpleasant to work with. Very condescending and just all around terrible! As a person who owns a business I will never use this company again.

Nancy Lingbloom

Just wanted to say a big Thank You to landmark plumbing for taking care of our water heater warranty issue. Tanya and Gavin went above and beyond expectations to contact the manufacturer and order parts after my initial contact resulted in a part that did not fix the issue and another couple of days without hot water. Landmark is at the top of our list for any future plumbing projects or problems. Jack & Nancy Lingbloom

Larry B

Profession organization with outstanding customer service. The staff provided superb service and I simply can’t thank the team enough.

conor gilker

Work truck was blocking the handicap ramp into black bear. The driver of the truck was rude and laughed as he moved the truck for a wheelchair to get onto the ramp.