Merastone Plumbing
Review Summary
Merastone Plumbing receives overwhelmingly positive reviews, highlighting:
- Excellent Service: Prompt, reliable, professional, and friendly service.
- Quality Work: Skilled workmanship, problem-solving, and attention to detail.
- Reasonable Pricing: Competitive and fair pricing.
- Emergency Response: Quick response times and willingness to accommodate emergencies.
- Customer Service: Helpful, communicative, and provides clear explanations.
- Positive Recommendations: Highly recommended by multiple customers, with repeat business and referrals.
- One Negative Review: Reports unreliability, late arrival, and no-shows.
Reviews
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(21 reviews)
Casey Venafro
Shane came out today to move some plumbing under my sink so I could install a reverse osmosis system. He was prompt, friendly and reasonably priced. Did great work, and even helped me with my RO install.
Martin Salazar
The owner Shawn walked me through an issue with my water heater and I was able to fix the problem. He was not able to make if to my house due to scheduled appointments but was gracious enough to assist over the phone. Very stand up guy and owner. I highly recommend. I will use Merastone in the future for any issues that may arise. Thanks Shawn!!
Jeff Parks
I can't recommend Shawn and Merastone more strongly . Professional, quality work, very fast , and reasonable cost . He cleared his schedule to address my emergency and was at my door less than 30 minutes after I called Will definitely use again.
Dr. Scott A. Jones
Cameron and Shawn are excellent (don't mistake the current Shawn with the previous one - different person). Quickly assessed and diagnosed the problem, took preventive measures to ensure decreased liklihood of future events, brought our plumbing up to code with clear expertise, and took the time to explain what was happening and why. This is our 3d plumber. No reason to go anywhere else.
Brett Ogden
I've used Merastone Plumbing multiple times and they have always been completely reliable and professional. Prices have always been great. I've also referred Merastone to a number of friends who have reported to me the same positive experiences with Shawn and his team.
P Bauman
Great same day service! I called them at 8am and had a call back by 9:30am. They asked me my problem to help diagnose how much time a plumber would need and assigned a guy that morning. Mike arrived by 2pm and was done in an hour. Friendly and professional!
Larry Marine
Normally, I reserve my reviews for companies that provide bad service, but every once in a while, one comes along that truly deserves recognition for their excellence. Merastone has twice earned that praise. I've used Merastone twice in the past few years and both times they arrived when they said they would and did an excellent job. I know my way around a toolbox and can tell when someone is doing a good job, or not. These guys did an excellent job of solving the problem and providing quality workmanship. Their bills were less than I had expected. I've dealt with other service companies and was pleasantly surprised at the excellent work and business ethics demonstrated by these guys. They have earned my highest recommendation.
Roberta Anderson
I have attempted to use this plumber twice. The first time he was over an hour late and never called. When he finally did show, he did an ok job, so I decided to give him a second chance. The second time he never showed up. He was supposed to call and then stop by at the end of the day, but he ended up never showing at all, and also never even called to say he wasn't coming; very unprofessional. I would not recommend him, as my experience is he is not reliable.