Trevino Family Water Heaters

I'd happily give this plumbing service a full 10 stars if I could. Despite being swamped with work, they found a way to address my plumbing emergency, when no other service seemed to have the time or the inclination. Upon calling, I initially reached a voicemail, but before I could even finish leaving a message, I received a callback from the owner. He mentioned that they were swamped with work until 5 am, yet he still inquired if my situation was an emergency. Once I explained that I had been struggling with this issue since New Year's, he assured me he'd do everything possible and would arrange for a plumber to call me within an hour. And true to his word, within an hour, I had Gavin, a skilled plumber, on the phone confirming he'd be on his way soon. Gavin went above and beyond in servicing my home. He was patient while I secured approval from my home warranty company for the repair, and he took the time to explain the issue and the necessary steps to prevent future problems. His professional attitude and courteous manner are truly appreciated. I'm grateful to the understanding and compassionate team at this plumbing service. If you're in Colorado Springs and need any kind of plumbing service, I cannot recommend them highly enough. And to top it all, their pricing was more affordable than I had anticipated.

I've utilized plumbing services in the past when I followed my spouse's advice to opt for a cheaper option to replace a toilet seal. Unfortunately, that inexpensive option didn't know what they were doing and caused more water to leak into our basement. That's when I called upon a reputable plumbing service, and they sorted everything out. Recently, I had an issue with a leak in the upstairs bathroom dripping down to the first floor. Maddox and Gavin were dispatched to replace the toilets and redo the seals on both floors to prevent any further mishaps. Maddox, a master plumber, quickly identified that the issue wasn't with the upstairs seal wearing out over time. He suggested we open up the ceiling to discover the source of the leak. Understanding the need for ceiling repair, I gave him the go-ahead. Maddox's instincts were spot on, and he discovered some of the worst plumbing work tucked away from a previous house renovation. Large pipes were haphazardly joined together, wrapped with film, and tarred over - completely against all standard plumbing regulations. Over time, the tar had worn out and was leaking substantially. It was a significant task that needed professional attention to prevent future problems. Maddox and Gavin took measurements and listed the necessary materials. The following day, Maddox and Nicolas returned to fix the issue. They worked for 11 hours straight - from 8 am to 7 pm. Their work was flawless! They correctly redid the floor flanges, which were incorrectly installed by the previous person, and installed new toilets. I have security cameras in my home and had to step out to pick up my son and run some errands. The plumbing team was incredibly professional, focused on their tasks, and showed great respect for my home and property. They didn't interfere with anything that didn't pertain to their work. After they finished, I had the ceiling repaired but took a picture of their excellent work before doing so. The plumbing is now done to perfection, abiding by colorado springs city codes. I highly recommend this plumbing service if you want a job done perfectly and need a team you can trust to respect your home while you're away!

Our interaction with Maddox was top-notch! He diligently serviced the plumbing systems in our kitchen and bathroom in Colorado Springs. Maddox went the extra mile by not only fixing the leaky faucet but also repairing the bath drain. Likewise, he didn't just fix the kitchen piping, but also the sprayer in our kitchen sink. On top of that, he ensured the shaky sink in our bathroom was firmly secured - his attention to detail was commendable. Furthermore, when he couldn't make it to an earlier scheduled appointment, he displayed integrity by waiving the fee for the next visit. We are pleased customers indeed.

Got in touch with a plumbing company about my tub that was draining slowly. Not even five minutes after leaving a message, I got a call back from Gavin who promptly sent a team to my Colorado Springs home to deal with the issue. They managed to clear the pipe from my tub to the main drain in no time. If you're here because you're dealing with a drain issue and aren't sure who to call, your search ends here. The quick response, conscientious work ethic, swift resolution, and cost-effectiveness of their service are simply unparalleled by any other plumbers I've had work on my home before.

I have a property that's currently tenanted, and I received an unexpected call which every landlord dreads - something had stopped working. This time, the issue was a malfunctioning water heater. Being located a significant distance away, I had to quickly find a reliable plumber. Like most people, I turned to the internet and started reading reviews. One local plumbing service caught my attention with its outstanding feedback. I reached out to others for opinions and learned that an acquaintance had a positive experience with them. It felt reassuring, so I decided to give them a call. A technician, Nicolas, was scheduled for the same day to inspect the situation. He assured me they would first attempt to fix the issue before considering a replacement. Regrettably, the water heater had given up after 16 years of service and needed to be replaced. Nicolas provided me with a detailed quote and explained the work scope, asking if I wanted to proceed with installing a new one. The quoted price was thankfully below average and he confirmed the work could be completed that very afternoon. By the end of the day, I received confirmation that the new water heater had been installed, saving my tenants, a family of five, from enduring cold showers over the weekend. The tenant called to express his satisfaction, mentioning how Nicolas and his team were good sports, even entertaining their 2-year-old who insisted on 'helping'. If you're wading through a sea of plumbing services, looking for a trustworthy team, I highly recommend these guys. While no one enjoys unexpected expenses, it's easier to manage when you're confident you're not being taken advantage of. I received a detailed, professional invoice, reaffirming that this team cares about the quality of their work. They'll certainly have my business again when the need arises, although I'm hoping that won't be anytime soon.

Maddox and Tony from the plumbing team surpassed all expectations! I noticed on a certain Friday afternoon that my water heater was leaking and malfunctioning. I was in a fix as I was set to throw a large swimming party in honor of my daughter's final tennis match before she graduates. Tony was incredibly accommodating and made every effort to fit us into their busy schedule. Nicolas, the technician, could have wrapped up for the weekend but instead, he went the extra mile and made an additional trip, an hour away from his last job, to ensure our heater was working properly again. They came to our rescue! Their prompt, professional, and courteous service left me impressed!

I was hunting for a plumber who would respect my requests without imposing their own preferences. My joy knew no bounds when gavin, from Trevino Family Water Heaters, took my call, heard me out, and honestly admitted that he was currently unavailable. He asked me to text him my details and the problems I was facing. He also gave me his son's contact in case I wanted the job done faster than he could do it. I wasn't in a rush, but he sent his sons over anyway. They didn't push any extra services that I didn't require. They understood that the only area I needed cleaned was the junction between the kitchen and the washing machine. Although their service cost a little more than the previous quotes I had received, the ease of respectful communication compensated for the difference. The necessity to deal with a water heater that was over 20 years old is what finally propelled me to contact this referral I had received. Being treated as an intelligent and capable individual by such professionals is truly invaluable. It was a breath of fresh air after having dealt with other companies in colorado springs who, despite their high recommendations, treated me with contempt and disrespect.

tony's plumbing service is one you can count on for all your plumber-related needs. we've needed his help multiple times and he's never let us down. tony is not just professional and quick, he's also got a lot of skills. Over time, we've needed him for a range of different plumbing problems, from fixing leaks to putting in new things, and he's always done a great job. Also, he always leaves our house nice and tidy, so we don't have to do any more cleaning up. we depend on tony and his team for all our plumbing needs, and we think you can too.