A Better Plumber (an Absolute Plumbing Company)

I can continue to write highly praising reviews of A Better Plumber. During a recent very cold freeze cycle our pipes froze on the outside of the house. At first we thought it was where the meter is located. Every attempt at heating that area up proved nothing. Finally, we realized that 1.5 years ago, in the summer, we had an issue with our sewer. We had A Better Plumber come out and take care of that, but sadly one of their contractors while digging the sewer out, which happened to run right next to our water intake pipe, didn't bother to fill the dirt back in and the whole that was created by the old sewer pipe wasn't sealed off. We couldn't see that, but through deduction we thought that must be it. After talking the manager, Alex, he personally came out and dug around to validate our theory. He stayed out in the sub-zero temperatures to unfreeze our pipes and then contacted their former sub and made them come out and do the job correctly. We have since had sub-zero temps again and the water of flowing great! We super appreciate Alex jumping on out issue personally and making sure it was working to our satisfaction. Great job!

Gabriel came out on Friday to fix a shower leak and I bought new fixtures for him to install. He also fixed a wobbling toilet. He did a free inspection of the old galvanized pipes and took his time to explain and answer a lot of my questions. He had to come back out to my house again today to finish the work because some of the fixtures I bought didn’t fit. And because of a misunderstanding with customer service thinking he was finished with the job. He felt bad and brought a better shower fixture to be installed. He had to replace some old piping and was here for a while. When he left for another job he had with someone else- he had to return, as there was a leak on the drain in the tube. It was very late but he came and fixed it. He cleaned everything up. He is nice to talk too and he was friendly to my yapping dogs. Him and the boss were good about working with me about the cost. I am grateful for that. I know he had put in a long day and was tired and hungry.

We had a perfect experience with Absolute Plumbers! Gerardo arrived on time and was very knowledgeable and friendly. He immediately was able to diagnose and fix our problem with the toilet and even installed a brand new kitchen faucet that we hadn’t even scheduled them for. Gerardo was truly outstanding at his job and as a person.

Alex is an outstanding plumber! He did an excellent job fixing my pipes with precision and efficiency. His expertise and attention to detail were impressive, and he left everything working perfectly. Highly recommend Alex for any plumbing needs.

Frank was very professional. He was also friendly, ensured I understood everything he was doing and answered all of my questions. He is very knowledgeable and efficient. I have a membership with this company because of technicians like Frank, who make my wife and I feel very comfortable and happy with what we’re getting for the prices we pay.

I can not thank Absolute Plumbing Company enough. I called this morning to fix my little snafu and they came same day. Beau H. was knowledgeable, fast, and had all needed parts with him. Was here less than an hour and everything is working great. Reasonably priced. We will definitely be using them again and will request Beau H. personally every time!!!!!!

Absolute Plumbing was awesome to work with! We had a hot water heater burst early in the morning, and they were able to get someone out that afternoon to take a look at it and diagnose the problem. Gerardo showed up and was quick to work on the problem and was able to replace the water heater with the exact one we already had that afternoon/evening. We were back up and running with hot water that day and we were really impressed with their speed and service! Gerardo was very punctual and friendly and kept us up to date on timelines. The pricing was pretty fair for our model and installation of the water heater. I’d highly recommend Absolute if you need anything done plumbing-wise!

Gerardo was amazing he explained and repair the pipe perfectly, he was even able to repair and attached using the existing pipe instead of replacing it all, very satisfied. Also recommended other professionals to check for the water damage after repairs. Respectful and great service