Applewood Plumbing Heating & Electric

My wife and I came home from a trip to find that our 15 year old hot water tank would not heat up. I called Applewood and their office dispatch was awesome. They made me feel comfortable right away and sent Scott over to check it out. He spent time cleaning parts and trying to get the pilot to light but it was kaput. We decided to replace the tank and Scott came back early the next morning. The tank was located in a very difficult spot and some duct work was out of code. Scott is a consummate professional and had to solve several installation issues to get the job done. I was blown away how well he did. I am a retired general contractor and I know competent customer service. It is obvious Scott takes great pride in his work and it shows. Great job! Thanks Applewood!

Applewood Plumbing: Scamming the Elderly? A charge from Applewood Plumbing for $5000 came across my 97 year old mother’s VISA card for work done two months before she moved from her townhouse into an Assisted Living. Her move was largely due to a computer scam and signs of dementia. When I asked my mother about the charge, she got a very stricken look on her face and said, “I don’t remember”. The only things that I could find were a new kitchen faucet installed on a rusty sink, a cheap new shower head and a new bathroom sink faucet. Soon after she moved out, the toilet was bone dry and only one faucet on the shower worked. I assume that she had called Applewood Plumbing about the toilet and the shower not working correctly. I called Applewood Plumbing to ask about the $5000 charge. I was told that they have a copy of the invoice but that they would not talk to me about it without my mother on the line. (I don't think that plumbing invoices have sensitive medical information governed by HIPPA). I refuse to upset my 97 year old mother by asking her to call Applewood Plumbing with me. I will never know whether or not she was taken advantage of by them, but I, obviously, will never use their services.

Called Applewood to get stall a bidet water supply line moved. Scheduled for Saturday, 3-5 arrival. They called and rescheduled Sunday 1-3. Called and rescheduled 3-5. Arrived 3:30. Now it is nearly 7:00pm, have cut several hole in my basement ceiling, my house is a mess, the tech called the main office, and I was just told Applewood cannot complete the work because it would jeopardize their quality standards. To say I am totally outraged is an understatement. Irresponsible, unreliable, cut and run with no responsibility for damages to my home

10/10 Applewood is the best, hands down. Nate was our plumber and came right out after we called and gave us great info after our water heater blew up. We got great quotes and had a new water heater installed within a day. Nate was super friendly, kind, and explained everything so we understood exactly what was needed. Request Nate if you can and we'll be calling Applewood for all of our future needs!

We recently had Applewood Heating out for a gas valve replacement, and the service was top-notch. Andrew, our technician, did a fantastic job—he was professional, knowledgeable, and incredibly friendly throughout the process. It’s clear he takes pride in his work and values customer satisfaction. One standout detail about Applewood is that they offer a first responder discount, which is something not all companies do. It’s great to see a business that supports those who serve our communities. Of course, we all know that the cost of goods and services is rising across the board—something that’s out of any company’s control given today’s economic climate. That being said, the level of customer service and the quality of the work absolutely made it worth it. We felt confident in the repair and appreciated the smooth, stress-free experience. Would definitely recommend Applewood Heating to anyone in need of reliable, professional service!

Jakob was phenomenal. Professional and friendly. After 3 plumbers, he was the one who was finally able to replace a shower faucet handle. The price paid was well worth the service, parts, and his time. Will definitely use Applewood for future needs and highly recommend to others!

Nate was very professional and knowledgeable! Explained what was wrong and gave me three options for moving forward. Will be asking for him again soon! The dispatcher was also very professional and gave great expectations. The lady that called to confirm my online booking was great too!!! Great team!

Applewood did a great job with a leaky toilet. They were very responsive, communicated upfront of the cost and were very thorough with the job. I would absolutely hire them again. Corbin was very professional, kind and left everything extremely clean!! Thank you for a great job!