Brown Brothers Plumbing and HVAC
Review Summary
Brown Brothers Plumbing and HVAC receives consistently positive reviews, highlighting:
- Responsiveness and Availability: Quick response times, same-day service, and accommodating scheduling.
- Professionalism and Skill: Technicians are skilled, professional, punctual, and explain the work clearly.
- Excellent Service: High-quality work, attention to detail, and efficient repairs.
- Positive Customer Experience: Friendly staff, clear communication, easy payment options, and helpful maintenance tips.
- Fair Pricing: Competitive and transparent pricing.
- Specific Praises: Brody and James are frequently mentioned for their excellent service.
Reviews
View All on Google4.7
(9 reviews)
colton ball
Our water heater stopped working, and I reached out to several plumbing services, hoping for a quick response. This morning, I received a call early, and they came out right after our conversation. They assessed the issue, provided a quote for a new tankless water heater, and installed it all in the same day. Brody was the technician who took care of everything for us. He is very skilled, professional, and kept his promises. I will recommend this plumbing service to anyone. They did an excellent job, and we have hot water again!
Nicole Keith
i recently had a great experience with brown brothers plumbing and hvac, who came to replace the anode rod in my water heater and flush the system thoroughly. dwayne was very professional and on time, explaining everything clearly so i knew what to expect. the quality of the work was excellent, with the replacement and flushing done efficiently and with great care, making my system run like new. i appreciated the attention to detail and the effort made to keep my home clean and disruption-free. he was also polite and respectful, offering helpful maintenance tips. the pricing was clear and fair, with no hidden fees or surprises. i highly recommend this company for any plumbing needs because of their expertise, professionalism, and commitment to customer satisfaction.
Catherine Duncan
I reached out to have my water heater serviced and was pleased with how easy it was. I spoke with someone who helped me schedule a time for the job. They kept in touch through texts and emails, making everything clear and straightforward. I received notifications about my appointment and the arrival of the plumbers, which made me feel reassured throughout the process. Paying was a breeze too, as I could do it through a link sent to my email. Iām definitely planning to rely on this company for my quarterly water heater maintenance moving forward!
Chelsey Browning
I HIGHLY recommend Brown Brothers Plumbing and HVAC! From their friendly office manager, Dwayne, who is always accommodating, to the knowledgeable and honest owner, Brody, everyone here is great. The plumbers they have are consistently professional and skilled at what they do. I've used this service many times and have always been satisfied. I know I can reach out to Dwayne with any questions about water heaters or clogged drains, and he will gladly help me out. If he doesn't know the answer right away, he makes sure to find out and get back to me. Their rates are competitive and very fair, offering the best value for high-quality work. Call them today!
Dylan Spencer