Brown Brothers Plumbing and HVAC
Review Summary
Brown Brothers Plumbing and HVAC receives consistently positive reviews, highlighting:
- Responsiveness and Availability: Quick response times, same-day service, and accommodating scheduling.
- Professionalism and Skill: Technicians are skilled, professional, punctual, and explain the work clearly.
- Excellent Service: High-quality work, attention to detail, and efficient repairs.
- Positive Customer Experience: Friendly staff, clear communication, easy payment options, and helpful maintenance tips.
- Fair Pricing: Competitive and transparent pricing.
- Specific Praises: Brody and James are frequently mentioned for their excellent service.
Reviews
View All on Google4.7
(9 reviews)
colton ball
Our water heater stopped working, and I reached out to several plumbing services, hoping for a quick response. This morning, I received a call early, and they came out right after our conversation. They assessed the issue, provided a quote for a new tankless water heater, and installed it all in the same day. Brody was the technician who took care of everything for us. He is very skilled, professional, and kept his promises. I will recommend this plumbing service to anyone. They did an excellent job, and we have hot water again!
Nicole Keith
i recently had a great experience with brown brothers plumbing and hvac, who came to replace the anode rod in my water heater and flush the system thoroughly. dwayne was very professional and on time, explaining everything clearly so i knew what to expect. the quality of the work was excellent, with the replacement and flushing done efficiently and with great care, making my system run like new. i appreciated the attention to detail and the effort made to keep my home clean and disruption-free. he was also polite and respectful, offering helpful maintenance tips. the pricing was clear and fair, with no hidden fees or surprises. i highly recommend this company for any plumbing needs because of their expertise, professionalism, and commitment to customer satisfaction.
Catherine Duncan
I reached out to have my water heater serviced and was pleased with how easy it was. I spoke with someone who helped me schedule a time for the job. They kept in touch through texts and emails, making everything clear and straightforward. I received notifications about my appointment and the arrival of the plumbers, which made me feel reassured throughout the process. Paying was a breeze too, as I could do it through a link sent to my email. I’m definitely planning to rely on this company for my quarterly water heater maintenance moving forward!
Chelsey Browning
I HIGHLY recommend Brown Brothers Plumbing and HVAC! From their friendly office manager, Dwayne, who is always accommodating, to the knowledgeable and honest owner, Brody, everyone here is great. The plumbers they have are consistently professional and skilled at what they do. I've used this service many times and have always been satisfied. I know I can reach out to Dwayne with any questions about water heaters or clogged drains, and he will gladly help me out. If he doesn't know the answer right away, he makes sure to find out and get back to me. Their rates are competitive and very fair, offering the best value for high-quality work. Call them today!
Dylan Spencer
We had an issue with our kitchen sink not draining properly. We reached out to a few plumbing services, and Brown Brothers Plumbing and HVAC was not only the fastest to respond, but they also turned out to be the only one who did. They offered same-day service, which was a blessing. James and, I assume, his apprentice Brody were both extremely polite, professional, and punctual. James did an excellent job of explaining everything he was doing to Brody. Both gentlemen provided top-tier service, thoroughly explaining what they had done and what we should look out for in the future. They even suggested a much-needed septic service. Our sink is now functioning flawlessly, and we won't hesitate to call on their services again if necessary.
giovanni morton
We had a leak in our main line and had to turn off the water, with six kids running around the house. I reached out to another plumbing service, but they couldn’t fit us in and suggested we contact a different plumbing team. Thankfully, someone listened to our situation and organized a crew to come out right away to check the leak. The two plumbers quickly found, dug up, and repaired the issue in less than an hour. Their service, pricing, and friendliness were outstanding! I really appreciate the care they showed and how far they went for our family. From now on, they will be the first plumbers I call!
Eli Holt
Brody showed up exactly when he was expected to and swiftly identified my specific plumbing problem, devising a fast and economical fix. After asking about the scenario and the places where we spotted leaks, he found that the new shelves I had put up in the utility room were to blame. It appears I had inadvertently put a screw through my primary drain pipe in the wall, thinking it was a stud. Though this was a bit of a blush moment, the solution was clear-cut and only caused minor damage to my Denver residence's walls, which required some mending. Overall, it was an outstanding experience with the plumbing service.
cassie franco
james from Brown Brothers Plumbing and HVAC has been a breath of fresh air! After being stood up by a previous plumbing service, I reached out to Brown Brothers about a shower leakage. james popped over to assess the problem and today, he managed to seal off the water pipes to enable the removal of the shower insert. Once that task is completed, he will be back to identify the origin of the leak and mend it. He will also fit new fixtures once a new shower insert is installed by the contractor. james is courteous, easy to converse with, and happy to accommodate my contractor's timetable. Without a doubt, he is making a highly stressful situation much more bearable!