Good Plumbing Service Company

Had Greg (owner) and Aspen come out for two different projects/issues. Both seemed super knowledgeable, kind, and willing to walk me through the issues. Prices seemed reasonable. Paying them is a bit antiquated as they send you a paper bill in the mail and ask for a check (you can pay over the phone with 2% credit card charge too). I thought this was more comical than a true issue though.

We love Good Plumbing! We hired them for a number of projects in our 1950s home over the last 4 years and will continue to use them in the future for any needs. They are quickly available, affordable, and they will stand by their work.

I had work done by this company a little over a year ago and would not recommend them. While the plumber did excellent work and was extremely nice, the office staff were incredibly rude, and their material prices are outrageously inflated. If you must use their services, I suggest supplying your own materials to avoid excessive charges. I've attached my materials invoice for reference. When I questioned the charges, I was immediately met with hostility and received rude voicemails from Brenda, condescendingly saying she 'would appreciate getting paid,' as if I had delayed payment for weeks. This was just a day or two after I received the invoice, and I was simply asking for clarification. She even pretended to be doing me a favor by giving me a 'discount' on the materials—the $700 charge was supposedly a discount from $1,000. So, gaslighting made an appearance as well! And from what I’ve seen in other reviews, if you try to question things further, they’ll just threaten to put a lien on your property. The whole experience was bananas—unprofessional and frustrating. I’m truly shocked they're still in business.

We have several issues with this company but I will focus on the larger ones for this review. The plumber, Carlos, quoted us $120 an hour and gave us a time window of when they would arrive. After arriving an hour and a half outside of that time window they spent a lot of time sitting in the van outside our house. After 30 minutes of waiting I finally approached the van that was parked in front of my driveway and the plumber had me wait while he was on the phone. Finally, the plumber came in to fix a clogged shower and a leaky sink. The quality of work was average with some small problems but was done within 45 minutes. The plumber had to come back the next day because of a missing part. The next day the plumber arrived 2 hours after the time window set and took 10 minutes to replace the part on the sink. We received the invoice after and the plumber charged us for 5 hours worth of work. The plumber was charging us for the drive time and the time taken to fix the sink which was reasonable and came out to about 2 hours of time. The remaining three hours were partially fabricated and partially from the time spent sitting outside of the house. The plumber also bumped our prices from the quoted $120 to $175 because it was “after hours.” I asked when after hours started and he told me a time outside of the set time window. We were being charged an extra $55 an hour because the plumber showed up well after the established time window that he set. This price increase was also not mentioned until after the work was done. In addition to these major problems some others include rude comments and unprofessional behavior. We will not be using this company again and warn others to tread lightly when scheduling a time window as they are sure to be late and charge extra for it.

Greg and his team were absolute lifesavers! After enduring two failed attempts by a well-advertised "fancy truck" HVAC/plumbing service to fix a simple drain clog, I was at my wit's end. Not only did these fancy truck guys bombard me with unnecessary quotes for extensive repairs, including replacing the entire drain stack, but their sales pitch was pushy and left me feeling misled. Enter Good Plumbing. They swiftly diagnosed the issue, which turned out to be remarkably simple, and provided a solution at a fraction of the cost I was quoted by the fancy truck company. Their fair pricing was a breath of fresh air. Not only did they fix the problem efficiently, but they also followed up with a courtesy call to ensure my satisfaction and reassured me of their availability should any issues arise in the future. Needless to say, I've found my go-to plumbing team. Greg and his crew have earned my trust, and I won't hesitate to call on them for all my plumbing needs moving forward. Highly recommended!

Talk about a true gem in the community. EXTREMELY trustworthy, and honest. I had Greg (the owner of Good for over 40 years) come out to the house to fix our dishwasher line. Once he fixed it, i mentioned that my toilet won't stop running, so he took the time to explain the issue, had me take a video of him explaining the process, and did that free of charge to save me time and money to prevent hiring a plumber to do it for me. Couldn't be nicer, I will never use another service as long as I live in Denver!

Good Plumbing is my go-to plumbing service! They have excellent workers and are very knowledgeable. I had completely remodeled the bathroom in my basement and had the main stack replaced along with all the water lines. They finished the job with ease and passed the city inspection without a problem. Their prices are great for the quality of work. I've had them come for other fixes around the house, and they always give a fair price and are efficient completing the job.

I am mystified by the negative reviews I've seen about Good Plumbing as my experience was nothing short of incredible in the best way possible. When Aspen tried & failed to rectify my problem the simplest, most cost effective way, he called in a colleague (Taco) and together they got the job done correctly. They were professional, polite, proficient, friendly and more interested in solving my problem than making money. They are forever my "go-to" plumbers and I highly recommend them to everyone. THANKS, Aspen, Taco. & George!