Rooter Town Plumbers
2.9 (48 reviews)
Plumber
Review Summary
Rooter Town Plumbers receives overwhelmingly negative reviews alleging:
- High-Pressure Sales and Price Gouging: They use scare tactics, inflate prices, and escalate repair needs to drive up costs, with prices often dropping dramatically after initial quotes are rejected.
- Poor Workmanship and Property Damage: Jobs are left incomplete, with significant property damage (e.g., damaged fences, broken pipes, unreplaced landscaping) and a lack of cleanup.
- Unresponsive Customer Service: Communication breaks down after payment, with difficulty reaching the company for follow-up or resolution of issues.
- Suspected Scams: Reviews suggest the company may intentionally misdiagnose problems to sell unnecessary and expensive repairs, potentially operating as a grift.
- Unlicensed Operation: One review claims the company is unlicensed and performs work without permits.
- Lack of Transparency: Customers struggle to obtain documentation (e.g., invoices, videos) and are often denied requests.

Reviews
View All on Google2.9
(48 reviews)
5 ★46%
4 ★2%
3 ★0%
2 ★2%
1 ★50%
Kevin Malmgren
August 29, 2023