Star Plumbing Co. LLC
Review Summary
- Mixed Reviews: Some customers report excellent service, professionalism, honesty, and efficiency from Jake, praising his knowledge, responsiveness, and willingness to explain issues. They highlight quick repairs, fair pricing, and helpful advice.
- Negative Experience: One customer reports damage to an AC unit without disclosure, lack of communication, and unprofessional behavior.
Reviews
View All on Google4.8
(19 reviews)
Alejandro Iturbide
Would give negative stars if possible. Jake was hired to fix a sewer line at a property i bought. Without telling anybody he dented the AC Unit outside causing the blade from hitting the side and restricting air flow. Ive been trying to contact him and he admitted to it and signed a letter to makes things right. Not professional and has no integrity. Reading messages and not replying to any of them. Go else where for plumbing services.
Natan Wallace
I wish there was an option to give more than 5 stars. Our basement drainage was clogged, but it was covered with the water heater. Jake explained the situation of needing to drain the hot water and doing a whole project and was transparent about the price. He started working and he saw that it was an easier job than he initially thought and explained and showed everything. He was able to get it done quickly and didn't charge the price he initially thought it would cost. He answered all of my questions with a smile and lots of patience and gave some tips for doing and maintaining stuff. If you ever need a great, honest, knowledgeable guy, you should definitely call them!
Michael Curtis