1st Action Plumbing Heating And Air, INC.

Abel and his partner did a great and speedy job on my outdoor faucet repair. They were actually able to get it done the same day that I called them about it, which was pretty awesom!

1st Action Plumbing handled all the design and construction work for my home renovation in Boulder, CO, with their scope of work exceeding $40,000. Unfortunately, my experience with them has been disappointing. From the beginning, there were problems with my primary heating system holding temperature. After multiple visits, they were eventually able to resolve those issues. However, a cooling and humidification unit they installed never worked properly. Despite being a new unit, it has never held the programmed temperature or humidity. Shortly after the project was completed, I raised concerns and requested either a replacement unit or an alternative solution. Instead, they continued sending their technician out to make adjustments, none of which resolved the issues. Over two years later, the problems persist. In addition to failing to function as intended, the unit has leaked water on seven separate occasions, each requiring additional service visits. Despite the fact that this was a new installation that never worked properly, 1st Action Plumbing attempted to charge me for multiple service visits. After the seventh visit, they informed me they would no longer service my property. They also claimed I was outside their service area and canceled my maintenance contract—despite having taken on the entire mechanical scope of my home’s initial construction. Throughout this process, Brinda, who runs the office, was difficult to work with and often made me feel as though the ongoing issues were somehow my fault rather than a failure of their installation. I cannot recommend 1st Action Plumbing. Based on my experience, there are other companies that offer a higher level of service, professionalism, and accountability.

1st Action Plumbing has been providing excellent service for my home's heating and plumbing needs for more than a year! My recent experience with my hot water heater service was great! The plumber provided excellent care and help! In addition, she took the time to give me needed information regarding my hot water heater operation and how to monitor it for future warning signs. This company and their technicians have been exceptional!

Able and Mason replaced our old Hot water heater and did an excellent job. They explained everything they were doing and why. Informed us of maintenance for water heaters that we weren’t aware of and were overall very professional and helpful. We will definitely be making you our go to plumbing company! On 1/29/25 Able and his assistant( so sorry I forgot his name) replaced a garbage disposal and fixed a couple of leaky faucets. As usual very professional and expeditious, explaining what they were doing and answered all of my questions. I highly recommend 1st Action plumbing, they are my go to people.

We received excellent service from 1st Action Plumbing. They dignosed the furnace failure, carefully explained and demonstrated the heat exchanger failure. They gave us a fair quote for a new and more efficient furnace. They loaned us space heaters to keep us warm for a day while they arranged for a new furnace. The new one was installed the next morning in about half a day. We were up and running by lunchtime. Through the whole process their employees were considerate and very helpful. They did a perfect job cleaning up the post installation mess. My basement is cleaner than when they got there. They even gave us a one year service contract at no charge. Overall a great experience except for the part where the original furnace failed. I would highly recommend this company.

So happy with these guys! Fantastic communication to start. They had a technician out on the same day. Most importantly, despite another company saying I needed an entirely new furnace (at a crazy $6,500 quote for a 900 sq ft home) 1st Action discovered it was just a faulty pressure switch and replaced it. Hard to find this kind of service and honesty these days, please reward it and USE THEM!

Highly recommend 1st Action! We had an issue with our propane wall heater and the folks at 1st Action not only got us on the schedule ASAP but they made us feel like we had been a long time customer from day one! They were able to diagnose and resolve the issue plus they provided some other solutions to ensure the unit runs smoothly and safely for years to come. Thank you Brenda, Rob, Reilly, Curtis!

We are really happy with 1st Action Plumbing. Curtis and his coworker were very helpful and caring. Our furnace went out right before the weekend. They were able to arrive on short notice and come up with a temporary fix until the new part arrived. Thank you!