Schra Plumbing And Construction
Review Summary
Schra Plumbing and Construction receives mixed reviews. Some customers praise Marc for his promptness, professionalism, fair pricing, and high-quality work, particularly for septic and sewer line repairs/replacements. He is commended for his honesty, attention to detail, and willingness to provide free diagnostic services. Conversely, one customer reports a negative experience with Mark, citing a lack of communication and failure to follow through on a quote for a copper pipe repair. This customer felt abandoned after receiving a quote and being unable to reach Mark.
Reviews
View All on Google4.6
(19 reviews)
Genevieve David
I had a good experience on the phone, at first, with Mark and his assistant Kacey (not sure of the name spellings). It was about a month ago that I found out my 1980 home with copper pipe has a leak. Mark gave me a quote of $5400, and told me that he thought my main pipe was made of polybutylene. He went and checked it out, and verified it was approximately 56' of main line, copper. I haven't heard since from him. I called and left messages 3 times, plus called his assistant Kacey this last week. I got the loan he originally asked for, and neither have returned my calls. I believe the scope of the project has grown worse, and he doesn't want to accept the job anymore, because it either involves trenching, or the leak is too close to the house, and he doesn't want to be involved with more possible property damage, or, he wants the copper for some alternative business venture, and he won't tell me his agenda . So, he wants to back out, and not be asked to help with anything. If he would've helped when he said he would, plus my offer of more money in case the job was bad, I would have been happy. I qualified for $20,000, and have extra if need be. But, he bailed out. I don't recommend Schra Construction, merely for the fact that they don't return your phone calls.
Justin Gregory
My wife and I recently sold our home and needed to have septic work done after inspection. Marc was prompt with his estimate and his completion of the work. He did a phenomenal job and was the most reasonably priced out of all the estimates we received. I work in the trades as well and am a stickler to details. I was highly impressed by both his skill and attention to detail. We will always call Marc from now on for our water and sewer needs! Thank you Marc for your great work!
Joe Vacca
I can't say enough good things about Marc and his outstanding customer service. On Labor Day weekend we thought there might be a water main break on our property. Marc came out 1st thing in the morning, on a holiday, and spent time accurately and correctly diagnosing the problem with the utmost professionalism. Fortuantley for us the leak was a sprinkler and he was honest in his evaluation and suggestion for repair. Throughout, Marc was extremely courteous and prompt in all communications. I highly recommend Marc Schra.
Ashley Villalba