To the T Plumbing Heating and Air
Review Summary
- Positive:
- Professional, thorough, and knowledgeable technicians.
- Excellent customer service, including clear communication, courtesy calls, and accommodating schedules.
- Prompt and efficient service, with some technicians available within the hour.
- Clean and diligent work, leaving areas spotless.
- Offers a range of services including HVAC installation, plumbing repairs, and annual checkups.
- Transparent pricing and options.
- Negative:
- One reviewer reported a negative experience with a technician who failed to diagnose or repair a hot water heater and provided an inflated replacement estimate.

Reviews
View All on Google4.9
(507 reviews)
Annick Neitenbach
October 19, 2024
Megan was able to send Nate and Cameron within a day to give us a quote on a new HVAC system a couple of weeks ago. They were very professional and thorough on the options we could choose from. The crew (Max, Kevin and Toby) were very clean, diligent and competent. They worked efficiently for a full and long day. I highly recommend To the T Plumbing and Heating for any service you need in your house.
jean vega
I would like to thank To the T Plumbing for coming out and fixing my water leak. Hector,our technician,did a very good job in fixing the issue. Hi e took the time to check all the other pipes in the house to make sure that they were working properly. Thank you Hector. I appreciate that you were thorough kind and helpful explaining everything to me. Jean
Jason Carncross
The technician that they sent out made no attempt to diagnose or repair my hot water heater. They took the cover off, looked at it for 5 minutes, then said it could take several weeks to diagnose and they were likely not going to be able to repair it. They then presented me with an estimate of $8,300 to replace it. When I researched replacement units I discovered that they only cost around $1,200 to purchase new. I called Blue Sky Plumbing for a second opinion and they were able to come out and service it for $89.
Donna Rankin
Cody and Max were knowledgeable and fun to work with. They checked out our furnace and did an annual cleaning. They recommended a plan for annual checkup of furnace, air conditioner and plumbing which will save us money. They gave us information on a whole house air purifier system called Halo. They inspected a system we have for crawl space ventilation giving us an estimate for repairs. We appreciate all of their advice. We have used To the T before and will use them again. Highly recommend them!
Zachary Munson
April 29, 2023
Great local company with amazing attention to detail. We sent a request for a quote and within 24 hours we had an appointment that accommodated our work schedule. Nate and Max were scheduled for our in home quote and we received confirmation over text prior to the appointment which provided great detail on how to make any changes if necessary. On the day of the appointment we were reminded of the time frame and again prompted to reach out if any changes were necessary. Before we reached our scheduled time frame Nate provided a courtesy call to confirm the appointment and let me know he and Max would arrive shortly. On arrival I was already impressed with the level of professionalism and customer service provided. Nate and Max greeted me at the door they were both in company uniform, presentable and courteous of our home even wearing boot covers. We briefly discussed work to be completed and they began a survey of our furnace, ducting and where to install an AC unit. We determined there needed to be an update to our electrical panel to handle the AC unit and Nate provided great detail on that and offered help finding an electrician to complete that work as well. After that we sat down to discuss our options for our new furnace and AC. Nate provided multiple options which included handouts detailing each system with all specifications. We decided on a few different packages that ranged in price and level of efficiency. We didn’t feel pressured into making a purchase but the honesty and transparency provided by To The T made us feel great about our options. Shortly after our appointment ended we received a quote with multiple options as discussed. We chose to go with a quote provided by To The T and we could not be more happy with that decision. On the day of our install the crew called with another courtesy call to confirm our appointment and showed up promptly. Not only did they provide exactly what they promised they were extremely pleasant. Second to none with customer service and professionalism. Big thanks to Nate Kam and Max for doing such a great job with everything! Billing and scheduling was handled by Jen in their office and she was available to answer all of our questions also providing outstanding customer service. Thank you, To The T Plumbing and Heating! Highly Recommended
Codi Bodor
I was really really pleased with their help when our water heater started leaking. I made the earliest appointment for the next day but they called back and said they were able to have someone come out within 20 minutes- the office was staff I talked to were kind, helpful, and clear. It meant a lot that they took the time to call me back with that immediate service- it was no extra charge for emergency or same day service. Kameron was extremely knowledgeable and explained the issue very clearly. The whole process of changing our water heater was seamless- he had it done the same day and followed up with us on everything and was kind, courteous, and clear. Would highly recommend To the T plumbing.
Andrew Tatum
I had an exceptional experience with To the T. From start to finish, the team was professional, prompt, and thorough. They went above and beyond to ensure everything was explained clearly, and they addressed all my questions with patience. The technicians were skilled, courteous, and left the area spotless after completing the job. I couldn’t be happier with the quality of their service – everything is working perfectly! I highly recommend To the T for anyone needing reliable HVAC or plumbing services. Thank you for a fantastic experience!
Robin Dillon
August 26, 2024
Woke up to a soaking wet bathroom floor - water was coming through the ceiling into my kitchen. Freaking out, I asked my friends if they could recommend a good plumber, and they recommended To the T Plumbing and Heating. Tucker was at my home within an hour and installed a new toilet - problem solved! He was truly awesome and I would highly recommend them! I am so happy to have finally found a plumber I can trust.