Benjamin Franklin Plumbing of Denver

Positive Experiences: Customers consistently praise plumbers for being professional, knowledgeable, efficient, and communicative. Specific plumbers mentioned include Riley, John Taylor, Leroy, Andrew, Tony Martinez, Alex Baca, Christian, Danny, and Alex.
Issue Resolution: Plumbers successfully addressed various issues, including pipe repairs, toilet problems, clogged drains, and gas leaks.
Customer Service: Several reviews highlight excellent customer service, including clear explanations, transparency, and helpful advice. One customer received a full refund after a negative experience, demonstrating good customer service from the operations manager.
Pricing Concerns: One customer reported a high quote for pipe replacement, but this was later resolved with a refund.
Overall Recommendation: Many customers express a willingness to use the company again and recommend them to others.

Review Summary