My Buddy the Plumber
Review Summary
- Positive: Excellent service, professional, friendly technicians (Isaac, Jose, Doug), fast response times (including after-hours and Sundays), thorough work, fair pricing, and clear communication.
- Negative: Scheduling delays (arriving outside the specified window), lack of upfront price quotes, and policy of not giving a quote.
Reviews
View All on Google4.6
(232 reviews)
Howard O Stroh III
The experience we had with my buddy the plumber was absolutely amazing. Issac and his apprentice were awesome, and did an amazing job replacing our water heater. Thank you so much to the both of you. We'll definitely be using this company for anything in the future.
Dallas Severeid
These people were outstanding. Mainline backup at night and they came out within an hour of calling them and had the entire main line snaked and working again. Jose the technician was very professional and knew exactly what to do. The next day Doug came out at no extra charge and Line scoped the entire main line and showed us the results. I would recommend these guys for anything.
Ant D
The team got us serviced within an hour of calling around 7:30pm. Jose was friendly, professional, and patient as he explained all the work in excellent detail. These folks saved the day within 10 hours of closing on a home and I am so thankful we connected. Thanks everyone, thanks Jose!
Corey Daniels
We had a pipe burst, and Jose arrived at our house within two hours of our call. He was very friendly and professional, completing the job in less than an hour at a great price.
Daniel Schreiber
Our plumber was very professional, and go the job done quickly (clogged sink). However, our scheduling window was 3-5 and he was not able to arrive until 7. Also, their policy of not giving you a quote (or even a range of possible costs) is not ideal, and can lead to some surprising quotes once they are there. We were able to arrive at a "reasonable" price, but not having any idea what something might cost can put you on the spot if it is an unexpectedly high price or the job. You may want to ask for a price range first!
Alona Beck
Had sewer jet cleaned. Guys were thorough and very professional and communicated details and updated as they worked on things. Highly recommend!
Michael H.
They were amazing!! They were able to come out same day for my sewer/main line snake back up. They came out on a Sunday!! Again thanks a bunch!! They were amazing!!
Monz
I don't really know how to explain how good these guys are. They went so far above and beyond, and offered such a fair price considering everything they had to do. I did plumbing as a teenager and never saw anything like this level of service. Go with these guys. Seriously.