Michael Barrett Plumbing & Heating
Review Summary
Michael Barrett Plumbing & Heating receives consistently positive reviews. Customers praise Mike's professionalism, excellent communication, and prompt service, often responding within 24 hours. He is described as honest, reliable, and efficient, fixing problems others couldn't. Reviewers highlight his expertise, fair pricing, and willingness to educate customers. He is recommended for various plumbing needs, from water heater repairs and replacements to complex issues like septic smells and boiler installations. Customers appreciate his courtesy, cleanliness, and commitment to customer satisfaction, often resulting in repeat business and strong recommendations.
Reviews
View All on Google4.9
(50 reviews)
Tom and Daniela Amalfitano
Absolutely professional, with great communication and excellent follow up. We had an issue with our water heater not working. I called Michael and he was at our house within 24 hours. The fix turned out to be simple and we were up and running in no time. We used Michael to have our water heater replaced several years ago, because of the simplicity of the fix and the fact that he believed the issue never should have happened, he refused to take my money and has followed up multiple times to ensure the issue was resolved. He has earned a customer for life. Thank you Michael!
Tamarah McCue
Mike did a great job for me, fixing everything that the previous plumber could not (even made worse). Mike was efficient and educational, helping me understand how to best care for my home. Mike is the epitome of honesty and integrity. A+ plumbing and service. Thank you Mike!
Fiesty Frank
Mike and his crew were excellent! They took out my old boiler and put in a new one in a half of a day! Very professional and honest. Straight to the point and no bs. I’m very happy with the work they did. Got multiple quotes and Mike’s was the best by far! I would highly recommend Mike and his crew. Thank you Mr. Barrett and your crew. Frank M Bethel CT
Carrie Zaslow
Mike is honest, reliable, professional and follows through on his promises. Long story short, I had a septic smell in my house and had MANY plumbers charge me for work that did not resolve the issue and then ghost me. I was then referred to Mike. He came out quickly, investigated and found an open abandoned sink pipe in my attic ( he was the ONLY plumber to even go in the attic) . The smell was still present so he came back out and brought his team, they found the other end of that same pipe, along with and abandoned laundry line, they capped them all and my house now is septic smell free!!! Mike and his team were clean, professional, honest and reasonable cost. I would highly recommend Barrett Plumbing for any and all of your plumbing needs.
George Pompilio
Had a leak on the outside hose valve. Called Mike and he was able to make it that day, which is unheard of in the plumbing world! Found the issue almost immediately and got the job done. would not hesitate to call him for future jobs. Mike is upfront and professional, definitely knows his stuff!!
Laura Stauffer
My mother was on vacation and I came across a leak in the garage from the ceiling. I called a couple of other larger plumbing companies, but they would not be able to get to the house for four days. My mom came across Mike Barrett on Facebook when she requested recommendations for local plumbers and quite a few recommended Mike Barrett. I found his name on the table of emergency numbers, left a message with my concerns, and he called back about 20 minutes later. Mr. Barrett came to my house about 30 minutes after we got off the phone to check it out for himself, and came back the next morning to repair it himself. He was very quick and kind, and respectful of my time since I had work in the morning as well. Mr. Barrett was very considerate to not require payment right away since my mom was away and just requested that my mom called about billing when she returned from her vacation. This is something that you do not find very often in people, so my mom and I highly recommend Barrett plumbing. We will not hesitate to use this company again for any of our plumbing needs!
Serene Zegarelli
Barrett Plumbing has helped us numerous times. From installing our RO water filtration system, to our Toto Washlet and other “plumbing adventures” we feel very fortunate to be able to rely on Mike and his team. They are service oriented and know what they are doing, which means I can explain what I need and then can trust them to take care of everything in an efficient and professional way. And they are nice guys to boot. I always recommend them when the opportunity arises and do so without reservation.
JANICE MOORE
I had a very old, rusted drainage pipe in my basement that was in serious need of being replacing. Mike promptly responded to my call, reviewed the problem with me over the phone, and scheduled a visit to see the pipe 'live'. We scheduled the replacement to take place today. I am truly impressed by the professionalism and workmanship of the team that just took care of this problem. They arrived promptly, completed the work in a timely fashion, and were extremely courteous during their time in my home. I would strongly recommend working with Mike and his team for any plumbing projects.