1-800 Plumber + Air of Fairfield County
Review Summary
- Positive: Professional, responsive, and efficient service. Technicians are knowledgeable and provide quality work. Competitive pricing on some jobs. Excellent customer service.
- Negative: Overpriced for some jobs, with some customers reporting excessive charges for simple tasks.
Reviews
View All on Google4.4
(13 reviews)
RON Frangi
John installed a gas line last May. He was incredibly professional and quoted me a great price (I quoted 2 other companies). Over a year later I emailed John to ask if he can check the connection to make sure all is well. He replied in minutes, and was over my house in less than an hour to inspect the line. I've recommended JP to a coworker and would recommend him to anyone else.
Meryl Sheetz
John did a great job. Diagnosed the issue, installed the new part and the a/c system was up and running quickly. My usual service co spent 2.5 hrs and could not find the problem. And they charged me for their time! I am grateful for the efforts of JP’s Plumbing
Matt Felner
The service techs and the back office with Mary Ann have been fantastic - would highly recommend
Christopher Sheeran
Worked with John, Andy and Terry on a replacement of AC and Water Heater after a lightening strike. The guys were excellent. Very transparent with what needed to be done. Competitively priced and top quality work. Would definitely use again.
Suzanne Caruso
Buyer Beware. I had a simple job. Replace a part in a kitchen sink faucet and replace the hose to the side sprayer. I had both parts already. They charged me $49 in advance to make the appointment. OK... they claimed they "were not an hourly company.... they bill by the job". Are you ready for this? He comes over, goes out to his truck to call the company to get an estimate, and comes back asking for $299 TO CHANGE THE FAUCET PART AND $199 TO CHANGE THE SPRAYER HOSE!!! I have built 3 houses and know a bit about this... this people are extorting money from people. I took the $49 hit and sent him on his way. What a JOKE! Don't bother.
Arthur Rescigno JR
Way over priced, while my TEC was a nice guy, he was unprepared three trips to the hardware store proved that this was a basic conversion on a brand new stove.all this for over 300 bucks😦 to be fair they did tell me the price. But I was in a crunch. So now you know.
Hector J Morales
Great service, had a leaking pipe on my baseboard and they came and fixed my issue right away. Very friendly staff and professional. I have no problem recommending them.
Jo Mcos
John & all his staff are amazing & always available to come to your house ASAP. They are highly professional & communicate well.