Plumber Near Me

Plimpton & Hills Hartford

πŸ“ 2 Brainard Rd, Hartford, CT 06114 πŸ“ž (860) 221-7300 🌐 Website
4.0 (48 reviews)
Closed β‹… Opens 7β€―AM
Plumbing supply store
Heating equipment supplier
Wholesaler

Review Summary

  • Positive: Large, well-laid-out showroom with a wide selection of kitchen and bath fixtures. Knowledgeable and helpful sales representatives (Ann, Colby, Vito Landolfi) provide good product advice and design assistance.
  • Negative: Inconsistent customer service. Some staff (receptionist Lisa/Linda, some consultants) are perceived as rude, impatient, or incompetent. Slow service and issues with order pickup.
  • Other: Limited on-hand stock, but items can be obtained quickly. Some reviewers feel the business caters more to contractors than the general public.
Plimpton & Hills Hartford thumbnail

4.0

(48 reviews)

5 β˜…69%
4 β˜…8%
3 β˜…0%
2 β˜…4%
1 β˜…19%

Rose Lap

In our search for a Shower Wall Unit and faucets we visited Plimpton Hills in Hartford, CT. The showroom is expansive. Has many products on display to view, touch, and compare. Upon entering their store there is a receptionist that will take your name for a representative to better serve you. We meandered about the showroom admiring the many displays. Ann, one of their representatives, soon found us. She asked what we were looking for, listened and asked questions about our project. She is very knowledgeable about the products they offer. While listening to our questions, concerns, and descriptions of our needs Ann was also patient and thorough. We never felt rushed or pressured into our purchase. We received professional advice on products and design. It was a pleasure dealing with Ann and Plimpton Hills. Highly recommend Plimpton Hills for all your kitchen and bath needs.

Steven Montepeque

March 15, 2019

Good place to find quality kitchen and bath supplies. They do not have a lot of stock on hand, but they claim to be able to get items within a couple days.

Stasia P

Get a new receptionist. The woman at the front desk named Lisa or Linda is absolutely a disgrace for the front space of a business. I was visiting the showroom after a friend recommended it to me with my parents. The showroom itself was very nice and clean. I was able to help my parents pick out what they need for their new kitchen. But amidst our browsing, all you can hear is this rude/ cursing receptionist walking back and forth like she hates every customer who walks in. She doesn’t greet you, and she is such a negative distraction. Everyone else in sales was extremely helpful and friendly. But i definitely do not see myself coming back to where the first person you see IN reception, acts rude and unprofessional. Plimpton and Hills, choose the face of your company better.

Keith Niziankiewicz

June 17, 2020