Roto-Rooter Plumbing & Water Cleanup
Review Summary
Roto-Rooter receives consistently positive reviews, highlighting:
- Excellent Service Technicians: Charles, Josh, Jon, Darley, Ricky, and Richard are frequently praised for professionalism, knowledge, helpfulness, and clear communication.
- Fast Response Times: Same-day and under 24-hour appointments are common, even on weekends.
- Efficient Problem Solving: Technicians effectively diagnose and resolve plumbing issues, using various methods.
- Positive Customer Experience: Customers appreciate the technicians' friendliness, thorough explanations, and willingness to go the extra mile, including insurance claim assistance.

Reviews
View All on Google4.8
(922 reviews)
Christopher Culmone
Your service technician Charles Sajda was a delight and very professional. He explained the scenario and was able to free my sewer line of issue in a timely manner. We’re working and you’re lucky to have him on your team. So that’s why I’ve given him this rating.
Sareena
Great company, they were quick and efficient responding to my call. Josh was very helpful and polite. If one of the snakes didn’t work he got a different one. Luckily this one worked and got a foam sponge out of it. Thank you very much!!
ERIN MCCAULEY
Charles was an absolute pleasure to work with. He was very professional and explained everything clearly. I would recommend his services to anyone. Roto Rooter is lucky to have him on their team! Top notch service from start to finish!
Kimberly Gagliardo
I'm impressed with how fast I got an appt, same day, on a Sunday. The app was so helpful in knowing the technicians arrival time. Jon was highly professional, friendly and informative about my issue. He was a pleasure to work with and he's a tremendous asset to your company! I could not be more pleased.
April McBride
Rotor Rooter was able to come in under 24hrs at no extra charge. Charles was super friendly, knowledgeable, and answered all of our questions as well as resolved our issue in a short period of time. Highly recommend!
Michael Costantino
September 19, 2024
We’re working to sell our house and we have some nagging plumbing issues with grey water to a dry well and a bathroom sink. I call RR in the morning and there is a team available the same afternoon!!! Darley (tech #90) and Ricky arrive in the big Roto-Rooter van. We talk about the issues, they’re both very congenial and understanding, and we talk about a plan of work. They begin work and sweat through some tough stuff to get both jobs done in under 2 hours. The systems now work great… they showed me right then and there… and were cool while I did my own tests. I am so happy and relieved to have this work professionally completed and under warranty in a day… a day! Impressed and wearing a big grin about it. So much so that I gave them each an ice cold can of Dr. Pepper (that’s high praise indeed)! Mike C.
thedrakenet
Very quick response. Joshua explained everything clearly so you could fully understand. With that he got straight to the work at hand and took care of the problem. A second technician came and scoped out the main line and all was ok. Many thanks
Margaux Rigoland
Richard is absolutely amazing. He helped me through the entire water restoration process, even going a step further and helping us file an insurance claim for the damages & communicating with the adjuster. He was prompt to answer all questions and checked in multiple times - I’ve never had this happen before. Highly recommend him and his team to take care of you and your restoration needs!